Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear ARNETHA, Thank you for your feedback. We're glad to hear you found the space clean and spacious. We sincerely apologize for the issues with the couch and the missing bathroom mirror. These are certainly not the standards we aim to provide, and we are addressing these concerns with our maintenance team for immediate resolution. We appreciate you bringing these matters to our attention and hope to have the chance to welcome you back for a better stay in the future.Sincerely,Hotel Management 

Business response:

Thank you for your positive feedback! 

Business response:

Thank you so much for staying with us. Our goal is to ensure your stay is 10 out of 10. Please feel free to contact me directly at the property to let us know how we could improve. We hope to see you again! 

Business response:

Dear Wayne, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. We sincerely appreciate you taking the time to acknowledge our efforts and look forward to the opportunity to welcome you back in the near future. Sincerely, Hotel Management 

Business response:

Dear Stephane, Thank you for your feedback. We’re delighted to hear that you were pleasantly surprised by your experience at Extended Stay America! It’s wonderful to know that our services and accommodations met your expectations. We strive to provide a comfortable and enjoyable stay for all of our guests, and your positive comments are greatly appreciated. We hope to continue exceeding your expectations on your next visit. We look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Dean, Thank you for your wonderful feedback! We are delighted that you enjoyed our convenient location and easy access to NYC. It’s great to hear that our staff was informative and helpful throughout your stay, making your time with us memorable. We look forward to welcoming you back soon for another seamless experience at Extended Stay America!Sincerely,Hotel Management 

Business response:

Thank you so much for taking the time to leave us a 5/5 rating! We are thrilled to hear that you had a positive experience during your stay at ESA North Rochester, MN. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.If there’s anything else we can do to make your future visits even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back soon!Best regards,ViratGeneral ManagerESA North Rochester, MN