Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Tracy, Thank you for sharing your feedback. We understand that your experience didn’t fully meet your expectations, and we sincerely apologize for the cleanliness issues you encountered. Your insights are important to us, and we are committed to making improvements. We hope you will consider staying with us again, as we would love the opportunity to provide you with a much better experience in the future.Sincerely,Hotel Management 

Business response:

Dear Patrick,Thank you for your great review! We are glad to hear that your stay with us at Extended Stay America was convenient, especially with easy access from the airport. We hope to welcome you back on your next trip.Sincerely,Hotel Management 

Business response:

Dear Youngmi, Thank you for your wonderful feedback! We are thrilled to learn that you found Extended Stay America, meeting all your expectations. It’s fantastic to know that our customer service team made a positive impression and that you enjoyed the cleanliness and comfort of your room. Additionally, it is nice knowing our location provided convenient access to shopping and dining options, making your stay even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another great sta... read more

Business response:

Dear Geneva, Thank you for your feedback! We are glad you had a fine stay at Extended Stay America. We appreciate your comments about the wall sound insulation, as we are always looking for ways to enhance our guests' comfort. We hope to welcome you back for an even better experience in the future!Sincerely,Hotel Management 

Business response:

Dear Shayla, Thank you for your positive feedback! We are delighted you had a good stay at Extended Stay America. Your satisfaction is important to us, and we are pleased we could meet your expectations. We look forward to welcoming you back for an even better experience in the future!Sincerely,Hotel Management