Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Noah, Thank you for posting your feedback and sharing it with fellow travelers. It is nice to read that you had a great check-in experience and thoroughly enjoyed the comforts and calmness of our suites. Your kind words highlighting our well-kept guest rooms are much appreciated as well. We will be sure to pass on your compliments. Thank you again for taking the time to write about your stay at Extended Stay America. We look forward to your return visit.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America. We are pleased you had a restful experience during your stay. Ensuring a comfortable environment is one of our top priorities, and we are delighted we made this happen for you. We hope you will revisit us for another pleasant experience anytime you return to our area.Sincerely,Hotel Management 

Business response:

Thank you for taking the time to share your experience with us. I sincerely apologize for the issues you encountered during your stay. What you described falls well below the standards we aim to uphold, and I understand how disappointing and uncomfortable that must have been.Cleanliness and a peaceful environment are among our top priorities, and your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We are also actively addressing the noise concerns to ensure a ... read more