Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Eloisa, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We will address your concerns with the concerned associates, and we thank you for your patience. Your feedback is important to us, and we will continue to work diligently to ensure that we are more consistent in our service delivery. We look for... read more

Business response:

Dear Peter, Thank you for choosing Extended Stay America for your recent stay. We truly appreciate your kind remarks about our convenient location near the Waco area. It is great to know that you enjoyed your stay, and we look forward to welcoming you back for another pleasant experience soon!Sincerely,Hotel Management 

Business response:

Dear Yvette, Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our excellent staff. Our team is dedicated to providing outstanding service, and it’s wonderful to know that their efforts made a difference during your stay. We appreciate your kind words and will share your compliments with the team. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management 

Business response:

Thank you for your valuable feedback! We appreciate your insights, which help us continually improve our guest experience. 

Business response:

Dear James, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's so lovely to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, comfortable beds, and amenities. It was truly a pleasure to host your visit. Your satisfaction is our top priority, and we eagerly await your return! Sincerely,Hotel Management