Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Marguerite,Thank you for sharing your feedback with us. We apologize for the inadequate service and inconvenience you experienced. We understand the importance of having a readily available and attentive staff to ensure a seamless and enjoyable experience for our guests. We will share your feedback with our team and ensure we work on enhancing our staffing level and preventing such instances in the future. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you... read more

Business response:

Dear Jessica, We sincerely apologize for any inconvenience you experienced due to the water temperature on the day you arrived. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management 

Business response:

Dear Vincent, Thank you for your feedback! We’re glad to hear that you enjoyed the convenience of our location with everything nearby. We take pride in offering easy access to local attractions, dining, and shopping, making it a great choice for guests looking to explore the area. At Extended Stay America, we always strive to improve our services to enhance your stay, and we appreciate your input. We look forward to welcoming you back soon. Sincerely,Hotel Management 

Business response:

Dear Dede, Thank you for your feedback! We're delighted to hear that Christina made a positive impression during your stay at Extended Stay America. We hope to welcome you back again soon.Sincerely,Hotel Management 

Business response:

Thank you