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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk was very nice & was staying calm while she was getting yelled at from at least 3 people. I did have to wait a bit to check-in because of other angry customers. Issues: The entire lobby smelled like marijuana, so did the parking lot. The elevator was not working and we were put on the 4th floor. That meant walking up 4 flights with our bags, etc. My husband and I both have terrible knees, it was pretty bad. The floor in the room was sticky, it was gross. My reservation said 2 adults, but we only had 2 sma... read more
Business response:
Dear Guest, We sincerely apologize for the challenges you experienced, from the elevator outage and room conditions to the limited towel supply. We're glad our front desk staff remained calm and courteous during a difficult situation. Please know we’re addressing the concerns you raised to improve our service and facility. We understand your frustration and regret that your stay was not comfortable. We hope for another opportunity to better serve you. You're always welcome back with a better experience ahead.Sincerely,Hotel ... read more
It was a decent room. Liked that the card worked immediately.
Business response:
Dear Rebecca,Thank you for reviewing your stay at Extended Stay America. We’re glad you found the room suitable and that check-in went smoothly, with your key card ready to use immediately. It’s always our goal to make the arrival process simple and hassle-free. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
It worked for my needs
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that your stay met your needs and that our accommodations served their purpose during your visit. While it may not have been a perfect experience, we appreciate you choosing us and hope to exceed your expectations next time. We value your input and look forward to welcoming you back!Sincerely,Hotel Management
It was ok
Business response:
Dear Paul,Thank you for sharing your feedback. We appreciate you taking the time to let us know about your stay. While we’re glad to hear that your experience was satisfactory, we truly hope to exceed your expectations during future visits. Your input is valuable as we continue working to improve our service and overall guest experience. We hope to welcome you back soon.Sincerely,Hotel Management
The girl at the Front Desk was very sweet and nice. She made me feel comfortable and happy to stay here.
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 748,818 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.