Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest,Thank you for sharing your feedback. We apologize for the issues you encountered with the missing shower curtain and broken toilet seat. This is not the level of service we aim to provide, and we regret the inconvenience it caused during your stay. We are glad to hear that Destiny provided excellent service, and we will address these maintenance concerns promptly. We hope to have the opportunity to welcome you back for a much-improved experience.Sincerely,Hotel Management 

Business response:

Dear Barbara,Thank you for choosing Extended Stay America. We are delighted you had an enjoyable stay. Delivering exceptional service at an affordable price is our top priority, and we're thrilled to have met your expectations. Your satisfaction is our greatest reward, and we're grateful for your recognition. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management 

Business response:

Dear Kent, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted that you had an enjoyable overall experience during your visit. Your comments are invaluable to us as we continually strive to enhance our guest experience. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management 

Business response:

Dear Andrew,Thank you for being our guest at Extended Stay America. We are thrilled that you had a pleasant stay at our hotel and that our staff provided you with exceptional service. Your appreciation motivates us to continue exceeding expectations. Thank you again for your kind words. We look forward to welcoming you back in the future for another enjoyable stay.Sincerely,Hotel Management