Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Marianne,We are pleased that our staff provided exceptional service, and our location and accommodations met your needs for comfort and convenience. Your positive feedback means the world to us. We’ll address your comment with our housekeeping regarding the conditions of our surrounding areas, and we will ensure that our property meets the highest standards our guests deserve. Thank you again for all of your great feedback. We look forward to your next stay.Sincerely,Hotel Management 

Business response:

Dear Carisma, Thank you so much for your positive feedback about Extended Stay America! We are thrilled to learn that you loved the spacious room and enjoyed the mini kitchen. It is great to know that our amenities added to your excitement and comfort during your stay. We hope to welcome you back again soon for another enjoyable experience!Sincerely,Hotel Management 

Business response:

Dear Robin,We're pleased that our staff's hospitality and airport proximity met your expectations. However, we are sorry for the noise disruption you experienced. Please know that our front desk is available to help make the most of your stay for any future visits. Your comfort and satisfaction are our top priority. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Sincerely,Hotel Management 

Business response:

Dear Jon, Thank you for your feedback. We appreciate your honest assessment of your stay. While we strive for excellence, we understand that your experience was only mediocre. We're continuously working to improve our services and facilities to ensure a better experience for our guests. Your insights are valuable to us, and we hope to provide you with a more enjoyable stay in the future. Thank you for choosing Extended Stay America, and we look forward to welcoming you back!Sincerely,Hotel Management