Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for your feedback. We’re thrilled to hear you loved the room setup and that our front desk staff made a positive impression during your stay. Our team works hard to create a welcoming and comfortable environment, and it’s always rewarding to know we’ve succeeded. Your appreciation means a lot to us and encourages us to keep delivering great service. We truly enjoyed having you with us and look forward to welcoming you back to Extended Stay America with another pleasant stay!Sincerely,Hotel Management 

Business response:

Dear Guest, We appreciate your feedback and regret that certain aspects of our property did not meet your expectations. We take maintenance and upkeep seriously, and your comments about the furnishings have been shared with our team for immediate attention. We are actively working on improvements to enhance our facilities and guest comfort. We hope you will consider giving us another opportunity to provide the quality experience you deserve. Thank you for bringing this to our attention; your input helps us grow.Sincerely,Hot... read more

Business response:

Dear Jesus, We are pleased that you enjoyed your stay at Extended Stay America. Thank you for your generous comments on the excellent services our front desk team delivered upon your arrival. They are committed to enhancing each guest's visit, and we appreciate your recognition of their service. We are excited to share these kind remarks with them. Thank you for being our guest, and we hope to welcome you again very soon.Sincerely,Hotel Management