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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hotel was quiet and appeared safe/secure. however, it seemed virtually unstaffed to us. there was rarely ever anyone at the front desk, and we never heard housekeeping. the woman who checked us in was jittery and erratic and seemed to me like she was on something. the lobby also reeked of weed upon arrival, but that was the only time we smelled it. they offer “breakfast” but it’s only nutrigrain bars and prepackaged mini muffins. there was also a suspicious dark red stain outside of our door that didn’t bode well. no shampoo... read more
Business response:
Dear Isabel,Thank you for recognizing the peaceful environment and the cleanliness of your room. However, we are sorry that the service and amenities fell short of your expectations. Our team strives to be readily available, and we apologize if you found assistance difficult to access. We understand the importance of a well-stocked room, and we keep toiletries at the front desk to ensure they are fresh for each guest. Your feedback regarding the lobby, check-in experience, and housekeeping presence is also noted and will be ... read more
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!
Staff was very friendly
Business response:
Brian, Thank you for your kind words! We’re delighted to hear that our staff made a positive impression on you. Providing exceptional service is our top priority, and your feedback is truly appreciated. We look forward to welcoming you again soon!Regards,
Clean, quiet with easy parking. Fair price for the area. Restaurants and shopping near by. The hotel is across the street from the Sparks Marina for an evening walk. We will stay again.
Business response:
Dear Wynonna,Thank you for including Extended Stay America in your travel plans. We're pleased you enjoyed the peaceful atmosphere, convenient parking, and value of your stay. It's great that the nearby shops, dining options, and the Sparks Marina added to your experience. Thank you for letting us know how much you enjoyed your stay. We hope you are already planning another visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 749,039 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.