Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for mentioning how much you enjoyed our fresh breakfast, divine hospitality, and comfortable rooms; we certainly appreciate your compliments to our staff. However, we hope you will accept our apologies for not meeting all of your expectations. We value your feedback as we are always striving to improve our guest experience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve.Sincerely,Hotel Management 

Business response:

Thank you for choosing us...Hope to see you again soon. 

Business response:

Dear Guest, Thank you for your gracious review of Extended Stay America. We are glad you loved our location and that it was convenient for everything you wanted to do on this visit. It is always a pleasure knowing we exceed your expectations. We look forward to your return for another relaxing stay!Sincerely,Hotel Management 

Business response:

Dear Jacob,Thank you for your review! We are glad you had a good stay and appreciate you choosing Extended Stay America. We look forward to welcoming you back for a better experience next time.Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for sharing your feedback. We understand how important a fresh and comfortable environment is, and your comments are appreciated. While experiences can vary depending on neighboring guests, our team is committed to maintaining a pleasant atmosphere for everyone. We encourage guests to report any concerns during their stay so we can address them promptly. We hope to have the opportunity to welcome you back for a much more pleasant stay in the future.Sincerely,Hotel Management 

Business response:

Dear Guest, We understand your inconvenience due to the hallway lighting issue. A safe and well-lit environment is important to us, and we’ve shared your comments with our maintenance team to assess and improve illumination in those areas. Guest comfort and security remain our top priorities, and we’re committed to making every stay better than the last. We value your input and look forward to welcoming you back soon.Sincerely,Hotel Management