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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sub standard stay quality. Room smells as if someone left multiple wet towels for many days.
Business response:
Dear Ashish, Thank you for sharing your experience. It's unfortunate that the room's atmosphere didn't meet your expectations. We take such concerns seriously and will look into the matter to ensure everything is fresh and well-maintained for future stays. We strive to provide a comfortable environment, and we appreciate your input, which helps us improve.Sincerely,Hotel Management
Clean and very nice rooms. The staff is friendly and pleasant.
Business response:
Dear Juan, Thank you again for the kind words regarding your time at Extended Stay America. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
Miss Debra n her team are amazing I give them 12 stars excellent customer service and even the maintenance man be on point laundry n housekeeping staff a plus also
Very efficient
Business response:
Dear Joseph, Thank you for your review! We're pleased to hear that you found your stay at Extended Stay America efficient and that everything met your needs. It's always our goal to provide a smooth and comfortable experience for our guests. We look forward to welcoming you back for another great stay soon.Sincerely,Hotel Management
Staff very helpful and courteous. Property is well worn.
Business response:
Dear Jon, On behalf of our team, we appreciate your choosing to stay with us and that you enjoyed our staff's thoughtful hospitality and attentive service. However, we regret any shortcomings in meeting your expectations and sincerely apologize for any inconvenience caused. Your feedback has been noted and will be shared with the relevant personnel. We trust that the remainder of your stay was enjoyable, and we eagerly anticipate the opportunity to welcome you back in the near future.Sincerely,Hotel Management
Liked how spacious the room was. Clean, newly painted/upgraded, quiet. However they did not hook up the bathroom fan. There were switches but the fan didn't work in room 122.
Business response:
Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
Staffing,parking and quietness were great
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,258 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.