Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Jacqueline,Thank you very much for taking the time to review our hotel. Although you were satisfied overall during your stay, we are disappointed we did not meet all of your expectations. Our goal is to deliver outstanding service with great amenities and clean and comfortable suites for our guests to enjoy. We appreciate your feedback about our bedding and apologize it did not meet your expectations. Thank you for being our guest, and we hope you will visit again soon.Sincerely,Hotel Management 

Business response:

Dear Brienne, We're glad to hear you enjoyed your stay and found everything clean at Extended Stay America. We appreciate your feedback regarding the unusual smell in the room, as guest comfort is our priority. Your comments will help us enhance the experience for future visitors. We hope to welcome you back soon for an even better stay!Sincerely,Hotel Management 

Business response:

Dear Miquela, Thank you for your wonderful review! We are thrilled you had a nice stay and look forward to welcoming you back to Extended Stay America in the future.Sincerely,Hotel Management 

Business response:

Dear Ruben, Thank you for your feedback! We're pleased that your stay was satisfactory and appreciate your support. Extended Stay America aims to provide a comfortable experience, and we hope to welcome you back for an even better stay in the future. Safe travels!Sincerely,Hotel Management 

Business response:

Dear Brittany, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so lovely to know you were pleased with the exceptional service from our associates, Jul and Mimi. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear John, thank you so much for the perfect rating! We’re delighted to hear you had a fantastic stay with us. Your satisfaction means the world to us, and we can’t wait to welcome you back for another exceptional experience. Sincerely, Hotel Management.