This profile has been claimed by the business owner or representative.
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I couldn’t check in but the staff was respectful and tried their best to accommodate me.
Business response:
DearJuanita,Thank you for choosing our hotel and providing feedback. We are disappointed to learn of the issues you experienced on arrival. We will check with our team to determine what went wrong and ensure these concerns are improved. On the positive side, it is also good knowing that our team was attentive and tried their best to help you. Should your travels bring you back to the city, we welcome the opportunity for you to stay with us again and receive a much warmer welcome and our outstanding hospitality.Sincerely,Hote... read more
Great value for the money. Our stay was good. Staff was friendly. Rooms was spacious with comfortable beds. Only complaint was some of the guests were loud and rowdy. Overall was a pleasant two day stay.
Business response:
DearHarold, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. However, we are sorry for the noise issue that you mentioned and will work to ensure we are able to handle the situation better as we move ahead. Please return to Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Reasonably priced, Close to CLE airport Good access for military families so I would expect cleanliness
Business response:
Dear Susan, Thank you for your review! We're glad you found our location convenient and reasonably priced. At Extended Stay America, we strive to provide a clean and welcoming environment, especially for military families. We appreciate your feedback and look forward to hosting you again.Sincerely,Hotel Management
Just okay Room was spacious, and had all the amenities we needed. The room smelled bad and there was hair under the sheets.
Business response:
Dear Sarah, Thank you for sharing your experience. We're glad you enjoyed the spacious room and found the amenities to your liking. We strive to provide a pleasant stay for all our guests and regret that certain aspects of your visit did not meet expectations. Your feedback is important, and we will use it to improve our services. We hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
Great location and clean
Business response:
Dear Deanna, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Very Average It was an average stay . Pros: - spacious room - Tv available - comfortable bed - nice shower - kitchenette Cons: - there was some type of pink substance on my tv remote - there was an odd smell through the hotel and my room - the tv quality was low definition - the snacks were limited and expensive
Business response:
Dear Mia, Thank you for your feedback. We are glad to hear you found the room spacious and comfortable. However, we apologize for the issues you encountered, including the pink substance on the remote, the odd smell, and the TV quality. We take these concerns seriously and will address them with our team to improve our standards. We also appreciate your comments about the snack options and pricing. Your insights are valuable in helping us enhance our services. We hope to provide you with a more enjoyable experience in the fu... read more
Hotel location is very convenient! The hotel staff is very friendly and professional. Hotel is outdated and lacks appeal.
Business response:
Dear Rigoberto, Thank you for your feedback. We’re pleased to hear that you found our location convenient and our staff friendly and professional. We appreciate your comments regarding the outdated aspects of our hotel. We are actively working on improvements to enhance both the appeal and overall guest experience. Your input is valuable, and we hope to offer you a refreshed and even better experience on your next visit. Sincerely,Hotel Management
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 753,962 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.