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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that the hotel was in good shape and inexpensive. I did not like that the staff was seemed irritated when asked questions and annoyed when you asked more than one question. This was mostly the front desk.
Business response:
Dear Kimberly, We apologize for the inconvenience caused by the demeanor of our front desk staff during your stay. Providing friendly and attentive service is a priority for us, and we regret any impression of irritation or annoyance. We will share your feedback to address and improve our customer service approach. We strive to ensure all interactions with our guests are positive and welcoming. Thank you for bringing this to our attention, as it will help us serve you and others better in the future. We hope to welcome you b... read more
The quietness the respect of the staff
Business response:
Dear Aisha, Thank you for your positive feedback. We are delighted to hear that you appreciated the quiet atmosphere and the respectful service provided by our staff. Creating a peaceful and welcoming environment for our guests is our priority. Your kind words will be shared with our team, and they serve as encouragement to continue delivering excellent service. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely,Hotel Management
Joe is awsome
Business response:
Dear Toshia, Thank you for being our guest and for your fantastic feedback! Every team member here works hard to deliver a great guest experience, so we appreciate you noticing Joe's efforts. Your encouraging words mean a lot. Please visit again the next time you are in the city to enjoy our location. Sincerely,Hotel Management
Business response:
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
There was a strange smell.
Business response:
Dear Jesus Chourio, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the strange smell during your stay. We take cleanliness and comfort seriously and strive to provide a pleasant experience for all our guests. We will investigate the issue immediately and take appropriate measures to address it. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,996 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.