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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We stayed here in 2012 and really enjoyed it,so booked again for 2024. Couldn't believe the change. The only outdoor seating is inside the pool area and even then it's only a couple of deckchairs and loungers. The pool needed cleaning, in the two weeks we stayed here,we didn't see anyone cleaning it. The breakfast is grab and go and consisted of cereal bars, muffins, porridge and grits. There was limited choice available if you got there a little late. The coffee was available in a big urn,but didn't get topped up. There was... read more
Business response:
Dear Guest,We appreciate your return visit and are sorry that this stay did not meet your expectations. It’s disappointing to know the changes you encountered affected your experience. Your concerns about the pool maintenance, housekeeping schedule, and limited seating are noted, and we will ensure they are addressed with our team. The grab-and-go breakfast is designed for convenience, but we understand how a broader selection and better availability would enhance the experience. We also regret the inconvenience caused by th... read more
friendly staff
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on delivering excellent service, so we are thrilled this was your experience and will enjoy sharing these remarks with our team. It was a pleasure having you as our guest, and we hope to welcome you back soon! Sincerely,Hotel Management
Can’t Say I’ll Be Back… The details on the app stated this hotel had a “Free Breakfast”, which the property then had notation that it was a “grab n go” breakfast. It was just a shelf with coffee and tea. The room did not have the typical mini packets of shampoo, conditioner, etc. There was only 1 bar of soap provided and the toilet paper was nearing the end of the roll with no replacements in the room. There were ants in various places within the room as well. Also, only sheets lined the bed, there was no actual blanket prov... read more
Business response:
Dear Guest, Thank you for providing us with your feedback. We deeply regret that your stay did not meet your expectations, and we sincerely apologize for the issues you encountered. We understand the disappointment regarding the breakfast advertised, and we regret that it did not meet your needs. We also apologize for the missing amenities in your room, and we will work to ensure these are consistently stocked for all guests. Regarding the cleanliness concerns, we take them very seriously, and we have already alerted our hou... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,282 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.