Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest,Thank you so much for your kind words! We're delighted to know the service made a great impression during your stay. At Extended Stay America, providing a warm and welcoming atmosphere is something we genuinely care about, and it’s always rewarding to hear when guests feel that. We truly appreciate you taking the time to share your experience and hope to welcome you back again in the near future!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. While we’re glad you found the location convenient, we’re sorry to hear about the noise and housekeeping concerns during your stay. Your comments have been shared for internal follow-up to ensure guest comfort and service standards are improved moving forward. We hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for choosing our hotel. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for your wonderful feedback! We are so glad to hear that you enjoyed the cleanliness of your room. At Extended Stay America, we aim to provide a comfortable and well-maintained environment for our guests. We truly appreciate your kind words and look forward to welcoming you back for another great stay.Sincerely,Hotel Management