This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They don’t clean anything or bring toilet paper or towels
Business response:
Dear Guest, Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. It’s disappointing that our service did not meet your expectations, and we completely understand your frustration regarding the cleanliness of the room and the lack of necessary supplies like toilet paper and towels. This is certainly not the standard we aim to uphold, and we will ensure that our housekeeping team is made aware of these issues to prevent them from happening ... read more
The employees are very professional and very helpful!
Business response:
Dear Guest, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be delighted to know they played a significant role in making your stay memorable. Thank you for allowing us to serve you, and we hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
Good value for price.
Business response:
Dear Guest, Thank you for the excellent review. We are glad your stay was enjoyable, and we could exceed your expectations for a great price. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
never again Rooms were spacious, but curtains didnt close properly, roms smelled of cigarette, had to reset my card key several times for one room and once for the other, one room's beds matresses were lumpy and uncomfortable, the other was ok. Toilet was not flushing properly on one room and was unflushed when we checked in, as a result the room smelled of poop, not pleasing at all. on the up side, the staff was friendly.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. On the positive side, it is nice you were pleased with our spacious room and friendly staff. Please ... read more
Men who were regulars at the hotel approached my daughter and asked her to come to their room in front of a hotel employee. When I brought it up to the clerk they acted as if it was nothing.
Business response:
Dear Guest, Your concerns are deeply troubling, and we sincerely regret that you and your daughter had this experience. The safety and comfort of all guests are a top priority, and any situation that makes a guest feel uncomfortable is taken seriously. We appreciate you bringing this to our attention and will ensure that our team remains vigilant in maintaining a welcoming and secure environment. We genuinely hope you’ll give us another opportunity to provide you with a more positive and reassuring stay in the future.Sincere... read more
Its nice
The Extended Stay is a great hotel. Everything here is great. The staff is wonderful. They make sure you get taken care of and the hotel is always clean. Thank you Extended Stay for your stay and I love this hotel. Everyone should come to this hotel and visit.
Business response:
Dear Cornell, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and service met all your expectations! Thank you for appreciating our clean rooms. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,922 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.