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6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I am a regular guest of ESA, and this hotel is very nice. My single complaint, however, is that the ceilings are too thin and I could hear every single step of the person(s) directly above me.
Business response:
Dear John,Thank you for being a valued guest of Extended Stay America. We're delighted you enjoyed your stay and found our hotel welcoming. We're sorry for the disturbance caused by noise from above. We understand how important a peaceful environment is, and we'll look into ways to minimize this kind of disruption. We truly appreciate your continued support and look forward to hosting you again with an even more comfortable experience. We look forward to your next stay.Sincerely,Hotel Management
Enjoyed my stay.
Business response:
Dear Melica, Thank you for your kind review! We are so happy to hear that you enjoyed your stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and it’s wonderful to know we met your expectations. Your feedback is greatly appreciated, and we’re thrilled that you had a positive experience. We look forward to welcoming you back to Extended Stay America for another great stay.Sincerely,Hotel Management
Friendly and helpful staff, room was nice, bathroom need a trash can and air conditioner could have been better. All in all it was a nice, quiet stay.
Business response:
Dear Shirley, Thank you for the kind review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed your comfortable room. We work hard to deliver an excellent experience for all our guests, so we celebrate reviews like yours. However, we have noted your remarks on trash cans and air conditioners and will use them to improve the services. Thank you again; we look forward to welcoming you back on your next visit to the city at your favorite location.Sincerely,Hotel Management
Staff and management are very friendly and nice
Staff were very friendly, and the location was very convenient. However, my room had a lingering cigarette smoke smell to it. It wasn't bad enough that I felt the need to change rooms but it was noticeable when walking in. You could tell the suite hasn't had much maintenance done because you can see various dents, chipped paint etc.
Business response:
Dear Elizabeth,Thank you for sharing your experience. It’s great to hear that the staff was welcoming and the location was convenient. Guest comfort is always a priority, and concerns about room conditions and lingering odors are taken seriously. Feedback like yours helps guide improvements to ensure a more pleasant stay. Your input is truly appreciated, and we hope to welcome you again under better circumstances.Sincerely,Hotel Management
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Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,441 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.