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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the toilet clogged and I went to ask for a plunger and they did not have one and said I could go by a cheap one myself. I also asked for a few extra pillows and they were out of them.
Business response:
Dear Janet, Thank you for expressing your feedback regarding your stay with us at Extended Stay America. It is nice to know you had a good experience overall. However, we apologize for the service you received from our team. Please allow us to look into the matter to ensure it is handled better in the future. Thank you for being our guest, and we hope you will revisit us so we can show you the hospitality for which we are known. Sincerely,Hotel Management
Great location I've stayed here multiple times and it's always great. The rooms are really clean and the staff are always friendly. I love the proximity to many great restaurants as well :)
Had a great time
Business response:
Dear Christopher, We greatly appreciate you sharing your positive experience at Extended Stay America. It's always a pleasure to hear that we have met your expectations. We are confident we can continue providing exceptional service and look forward to welcoming you back on your next visit.Sincerely,Hotel Management
Room infested with roaches, no sheets on sofa bed, staff not available and light switches did not work. Horrible
Business response:
Dear Minnet, Please accept our apologies for your disappointment during your stay. We always aim to provide a clean environment, excellent service, and an exceptional experience for our guests, so we apologize that we could not make that happen for you. The lack of hospitality from our associate and the condition of your suite you describe are unacceptable and not representative of our quality standards. We understand your frustration and have taken note of the numerous concerns you raised to address them adequately. Please ... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.