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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
David, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The staff here are efficient and friendly and helpful. The hotel is very pet friendly and close to the airport. The hotel could use updating and better cleaning.
Business response:
Pamela, thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked our proximity to the airport. We are glad to know you were happy with our pet-friendly feature. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The elevator was broken. There was very little control over extended stayers playing music late at night, hanging out and sitting on chairs at the entrance, and non stop loud walking from the room above ours.
Business response:
Thank you for being our guest. We are sorry for any inconvenience you may have encountered with the elevators. Moreover, we would like to apologize for the disturbance due to the noise you experienced. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
Central and cheap Breakfast only muffins, swetts and coffee/chocholate. And nothing ( not a cup, plate, spoon etc in the room; so n use of the microwave etc). But otherwise OK place.Good for the price!
Business response:
Johnny, thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay and that you found us to be a good value. However, we regret that you were not aware of our dishware policy, where we keep all kitchenware at the front desk and provide them to you upon request. Also, your comments about the grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you for choosing us, and we hope to see you again soon. Sincerely, Hotel Ma... read more
It is a basic hotel with limited facilities. It is not close to any grocery store etc. and has one vending machine with very limited choices.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but we are sorry our location was not that appealing to you. We appreciate your feedback and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Staff above and beyond. Not at all what I expected. Breakfast is a grab n go so to speak and no coffee available when I got there. No extra pillows. Ironing board broke. This is more of a workers stay. Equipment delivered and stored everywhere. Had it not been for staff I would have left. She searched for a blow dryer for me which made the stay.
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We have also shared your concern with regard to the Ironing board with our maintenance team so that they can fix it immediately. Thank you also for your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,828 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.