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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is good for the price. My rooms have always been clean and smell great.
Business response:
We appreciate your loyalty towards Extended Stay America and for making us your home away from home. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. It was also pleasing to know you found our pricing to be very reasonable. Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management
My room was not cleaned during my stay, vending machine not working
Business response:
Thank you for being our guest. We're sorry for the inconvenience you had due to our housekeeping policy. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Also, your feedback regarding the vending machine has been shared with our maintenance team for review and action. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
A good option The best part of this property was several friendly, helpful members of the staff. I had a few issues which they resolved quickly. There were a few new members of the team who were still learning. Great location right in the center of the Westshore area with lots around.
Business response:
Henry, thank you for returning to Extended Stay America. We're delighted to know you were impressed with the service you received from our attentive associates and that our excellent location worked well for you. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Every thing was very clean. Price was right! Nice staff. Shower would take a long to for hot water or not hot at all, then it would get too hot and not cool down.
Business response:
Thank you for the great review! We are glad you loved our well-maintained property and friendly staff. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We have alerted our maintenance team about the shower, and they will check the water temperature. The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
Wouldn't recommend. Nice and friendly staff. However, the hot water went out on our side of the building the last night of our stay. There was a huge piece of road cut out in the back of the hotel with no warning to let you know. Another thing I would like to add is the rooms have kitchenettes but you have to call to plan an order for utensils to be ordered. There is also no ice machine but the do have empty ice trays you can use to make ice.
Business response:
Dawn, thank you for reviewing your visit. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you had due to the lack of hot water during your last day of your stay and the trouble you had due to our dishware policy. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. Hopefully, we will have the opportunity to make it up to you on a futur... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.