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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Welcome to Extended Stay America Suites - Tampa - Northeast! We are the perfect location for business travelers, students, tourists and those relocating to the Tampa, FL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-75. From our location, you can easily visit local attractions such as Busch Gardens Tampa Bay, the Museum of Science & Industry, The Florida Aquarium and Zoo Tampa at Lowry Park. When you stay at an Extended Stay America hot... read more
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Checked in Tuesday evening. First room I was given was gross, hair all over the sink and floor in the bathroom. Moldy dust from the air conditioner spread all over the floor. Changed rooms and overall looked better. Not super clean but manageable. Fridge was dirty. Folded towels had hair stuck in them. I took them to a family members house to wash them. Beds were comfy. Seemed to be cleaned.
Business response:
We are so sorry to hear that your experience was not the exceptional one that we intended for you because of the lack of cleanliness, Stephanie. Our standard is to do a thorough and detailed cleaning of the rooms after each guest leaves and make sure your room is clean and fresh upon your arrival. We are so disappointed to learn that this was not your experience but can assure that we will address this at the property level to make sure that we are improving the level of service we are providing to each of our guests.
Business response:
We appreciate this great rating and we are so glad you chose to stay with us, John. Thank you!
Quick getaway went perfect halls smell amazing rooms are clean no bugs other guests are nice
Business response:
The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us, Chelsey. Our ultimate goal is to provide guests with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again! #WoodSpringGrateful
It is a studio apartment, Nice and clean . I just wish the rooms were a bit bigger
Business response:
Thank you for reviewing your stay with us, Kathleen. We hope your overall stay met your needs and that you'll come again to see our improvements.
This is my 3rd time staying here. The first time was pretty good. My only complaint was the rooms seemed damp. The floors were moist from the a/c being so low. The 2nd time i stayed was perfect. Exceptionally clean awesome customer service no damp floors. Literally no complaints. However....this 3rd time was HORRIBLE!!! WE were on the 3rd floor. The 2 previous times we were o the 2nd floor. The 3rd floor had a horrid smell like mildew and garbage. The elevator smelled horrible. The carpet in the halls were filthy. My room wa... read more
Business response:
Thank you for sharing your experience. I'm so sorry for all of the hiccups, delays, and issues you had during this stay. This isn't typical and we just hate that we've disappointed you. We can assure you that we will address these concerns with our maintenance and housekeeping teams for immediate action and resolve.
Bien
Business response:
Thank you for reviewing your stay with us, Carla. We hope your overall stay met your needs and that you'll come again to see our improvements.
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Business response:
Thank you so much for the good rating, Vanessa! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
What a wonderful rating! We are more than ecstatic to see that you enjoyed your stay with us and that our accommodations were able to meet your needs, Symone! Thank you so much for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 4.3 star rating with 1,424 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.