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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice but the room floor good have been cleaner and I saw a small bug
Business response:
Thank you for this feedback regarding your stay. We are happy that you enjoyed our accommodations overall, but we are terribly sorry for the issues with cleanliness and pest sightings. We take these matters extremely seriously and we are so sorry for any inconvenience that this created. We will reach out to our pest control provider for immediate action and resolve. We hope you give us another opportunity to show you a much better experience the next time you are in the area.
Business response:
We are so happy to know that you enjoyed your time at our hotel, Jordan! We hope to see you again the next time you are in the area!
Not the greatest!! The rooms were equipped with a kitchen which is good for someone like myself who likes to cook rather than buy take out. Unfortunately, they don’t have any cookware unless you buy from them or anything else equipped within a kitchen. Their 24hr fitness was not opened for 24hrs and it was only by appointment. They asked you to go to the laundry room to wash your own towels that they provided since they suspended the exchange of towels for guest (btw never been to a hotel that made me do this). Luckily I had... read more
Business response:
Thank you for taking the time to provide us the details of your stay with us, Hung. We are terribly sorry for the issues with the amenity offerings and overall cleanliness. We can assure you that our staff works diligently to deliver a super clean and fresh stay to all our guests and are so sorry if this did not come across. We have also implemented more routine cleanings in all common spaces and rooms to ensure the safety of our guests and staff. We sincerely apologize if we failed to exceed your expectations - but we do wi... read more
Business response:
We're so glad you had a great stay with us, Maniella. Thank you for letting us know and we hope that you come back and visit us again soon!
Business response:
We're so glad you enjoyed your stay with us, Lisa. Thank you for the terrific rating!
The staff was great. Rooms were very clean. i will be booking again!
Business response:
Thanks for the amazing rating and terrific comments! We are absolutely delighted that you enjoyed a great stay with us. #MadeOurDay
Business response:
We appreciate this wonderful rating and thank you for choosing to stay with us!
Richieb The location is awesome the front desk staff is amazing the room cleaniness was horrible
Business response:
We are glad to know your overall stay was a great one. We apologize for the cleanliness issues during your stay and thank you for letting us know, Richard. We appreciate you and hope you give us another opportunity to host you and show you a much better experience.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,606 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.