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Extended Stay America - Toledo - Holland
- Other
- Holland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6155 Trust Drive, Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Stay I was very surprised that the room was so clean and comfortable for a very affordable price!
Business response:
Crystal, we are delighted to read the review of your stay at Extended Stay America. We enjoy providing our guests with everything they need for a perfect stay, including our clean and fresh accommodations. We are pleased that you had a pleasant stay and hope to see you again whenever you return to this city. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Stacy, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Stayed there twice, will stay there again. Great staff. I brought my dog and they were very accommodating. Room was clean and in good shape. It isn't as modern as some of the other places but it is in a quiet location and it is easy to get in and out of.
Business response:
Gordon, thank you for returning to our hotel and for sharing your fantastic feedback! We are thrilled to know you and your furry friend had a restful stay in your well-appointed suite and that you were happy with the service provided by our courteous associates. Your rating is appreciated, and we look forward to your return visit. Sincerely, Hotel Management
Will stay at again. Not as flashy as some other extended stay hotels, but still a great place. I stayed for two separate weeks. The second room was more modern but both were clean and in very good shape. The staff was really nice and helpful. I have another work trip to Toledo and I’ll most likely book here again.
Business response:
Gordon, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we look forward to seeing you again soon. Sincerely, Hotel Management
do your job, don't ask me to There were two unpleasant things- 1) horrible odor out front permeated our parked car and was weaker but present inside room 2) first room had non flushing toilet, front desk was not as helpful at first offering us a plunger to try rather than solving the problem for us.
Business response:
Paul, thank you for being our guest. We apologize for the issues you encountered in your initial room. It is also very unusual for our Front Desk team to be unresponsive to the needs of a guest when made aware of an issue. We have shared your comments with them to be more diligent going forward. We have also relayed your concerns with our housekeeping team to take the necessary actions. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
clean room very clean room and lobby area. attention to covid-19 restrictions and cleaning noted.
Business response:
We appreciate your kind rating for Extended Stay America. Thank you for appreciating the efforts of our team in maintaining a clean and safe environment for our guests. We would love to have you as our guest again whenever your travels bring you back here. Sincerely, Hotel Management
We have stayed at this property many times and usually our stay there is great but this past weekend was certainly the exception. We registered for three nights and after the first night, our keys stopped working. Went down, had the keys reactivated. The next day, same thing happens, keys stop working after 2pm. Go down again and the desk clerk tells us that it must be our cell phone that is causing the issue. Neither key card had been in contact with the cell phone. Monday, had to have the key reactivated. The desk clerk ac... read more
Business response:
Firstly, we thank you for your loyalty and for sharing your review. Although your previous visits with us have been great, we apologize for missing the mark this time. We are sorry for the inconvenience you had due to the malfunction of the key cards, and your feedback is shared with our maintenance team for review and action. Please also accept our apologies for the behavior of one of our associates. We have reminded our front office team to be more diligent moving forward. Thank you once again for selecting us and hope to ... read more
Best Stay Ever My stay was amazing. My room was perfect. The bed was so comfortable I didn’t want to get up. I was on the 3rd floor and it was so peaceful and quiet. The staff was so friendly and helpful. When I come back I am definitely staying here again. Thank you
Business response:
Latasha, thank you for the lovely review of Extended Stay America. We are delighted to know you loved our comfortable accommodations and that you were impressed with our courteous associates. We value your business and look forward to hosting all your future visits to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Toledo - Holland
How is Extended Stay America - Toledo - Holland rated?
Extended Stay America - Toledo - Holland has a 4.3 star rating with 858 reviews.
When is Extended Stay America - Toledo - Holland open?
Extended Stay America - Toledo - Holland is open now. It will close tomorrow at 12:00 a.m.