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Extended Stay America - Washington, D.C. - Alexandria - Landmark
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
205 N. Breckinridge Pl., Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Choice Seem very clean, fast check in, no problem on site. And quiet.
Business response:
Quincy, thanks for choosing Extended Stay America. We are delighted to read you liked our quick check-in service and that you could experience a relaxing stay in your well-maintained room. Thanks once more for your positive comments, and we look forward to welcoming you both again soon to your home away from home. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
I paid online and still they asked me for my CC, I felt I was paying more
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
good
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Upon entering the room the first thing I saw was a trash can overflowing and a pile of dirty towels. I immediately reported it to the front desk attendant. He questioned if that was really true because he said he just checked the room. He wanted to see for himself. He went up to the room with me and saw! Then we had to go back downstairs for him to issue another room.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. Although we are sorry for the cleanliness issues you encountered in your room, we are happy that out staff resolved it to your satisfaction. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Horrible stay!!! I have stayed at other Expended Stay Hotels and they were great this one was horrible and the pictures look nothing like the pictures. The room smelled like smoke and the sheets were dirty. We didn't feel comfortable sleeping in the bed so we went to the store but covers so that we could sleep on top of the bed. The customer service was great which is the only reason we didn't request a refund and go to another hotel. We will never stay here again.
Business response:
Thank you for taking the time to share your feedback. Although you liked our courteous service, we are sorry for the housekeeping issues you experienced during your stay. We truly regret the inconvenience you had and have shared your concern with our housekeeping team to ensure this does not happen again. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Staff are not too attentive to their jobs. I was awakened at 1:30 am by another customer who allegedly had a key to my room. Perhaps the customer was mistaken, but my impression was that she had been given a key to my room. Also, my room had a plastic grocery bag wrapped around the smoke detector so I assume the previous customer had been smoking in the room.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Landmark
How is Extended Stay America - Washington, D.C. - Alexandria - Landmark rated?
Extended Stay America - Washington, D.C. - Alexandria - Landmark has a 4.3 star rating with 984 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Landmark open?
Extended Stay America - Washington, D.C. - Alexandria - Landmark is open now. It will close tomorrow at 12:00 a.m.