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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A nice stay. Had an enjoyable experience aside from some of the staff. The few I encountered were not very friendly aside from the housekeeper. My biggest grips was with the main receptionist. She was not very engaging and rushed through every interaction even with no one else around. The hotel doesn't do active housekeeping unless you stay over 8 days. The local area is nice though, right in the heart of Centreville, close to a lot of good food and entertainment venues. The rooms were nice, had a nice time overall.
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback for the behavior of our staff is discussed with the head of the appropriate teams to improve our service level. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
The beds head bored needs to be re painted someone tried to clean it and made a big mess
Business response:
John, thank you so much for the review. It’s a pleasure knowing your visit with us was an enjoyable one. We will share your feedback with the appropriate team members. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Very nice hotel, friendly staff. Will stay again when in the area
Business response:
Stephen, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your comments regarding our well-kept property and friendly staff. We look forward to welcoming you back soon! Sincerely, Hotel Management
The receptionist KIM! She’s AWESOME! Very friendly and helpful. She made our stay better then we thought possible. Thanks, Kim!
The cleanliness is non existent at this place. For the money they charge ($100/night), it is not worth. The staff was nice though.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates and overall you had a pleasant visit. However, we are sorry for the cleanliness issue you encountered. We have shared your concern with the housekeeping team to be more diligent with their efforts. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,650 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.