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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The desk clerk was friendly, attentive, and wanted to be helpful, but English is her second language and I struggled to understand anything she said; mostly didn’t. I gave up trying.
Business response:
Dear Chris, Thank you for your feedback. We appreciate your understanding of our desk clerk's efforts to assist, and we apologize for any communication difficulties you experienced. We value clear and effective communication with our guests, and we will work with our team to ensure that language barriers do not impact your experience in the future. We truly appreciate your patience and look forward to welcoming you back for a smoother and more enjoyable stay. Sincerely,Hotel Management
Area very quiet
Business response:
Dear Liliana, Thank you for your feedback! We're glad to hear that you enjoyed the quietness of the area during your stay. We strive to create a peaceful and relaxing environment for all our guests. We appreciate your kind words and look forward to welcoming you back to Extended Stay America soon. Sincerely,Hotel Management
I’ll be back It was okay. Clean and convenient and comfortable .
Bobbie at the front desk is the best!!! She answered every question and solved any problem I had. I couldn’t have asked for a better stay.
Business response:
Dear Teaira, Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Bobbie at the front desk. Providing exceptional service and solving our guests’ concerns are top priorities, and it’s great to know Bobbie exceeded your expectations. Your kind words will be shared with her and the team to encourage their continued dedication. We truly appreciate your support and look forward to welcoming you back for another outstanding stay at Extended Stay America! Sincerely,Hotel Management
Fast check in, staff very friendly
Nice
Business response:
Dear Teaira, What a pleasure to read your outstanding review about your time at Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Its in a nice area and near the Hospitals in Fairfax.
Business response:
Dear Erick, Thank you for your feedback! We’re glad to hear that you appreciated our location, especially its proximity to the hospitals in Fairfax. We strive to provide convenience and comfort for our guests, and we’re pleased that our location contributed to your positive experience. Your feedback is important to us as we continue to improve. We look forward to welcoming you back in the future for another great stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 3.5 star rating with 2,422 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.