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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bobbie at the front desk is the best!!! She answered every question and solved any problem I had. I couldn’t have asked for a better stay.
Business response:
Dear Teaira, Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Bobbie at the front desk. Providing exceptional service and solving our guests’ concerns are top priorities, and it’s great to know Bobbie exceeded your expectations. Your kind words will be shared with her and the team to encourage their continued dedication. We truly appreciate your support and look forward to welcoming you back for another outstanding stay at Extended Stay America! Sincerely,Hotel Management
Fast check in, staff very friendly
Nice
Business response:
Dear Teaira, What a pleasure to read your outstanding review about your time at Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Its in a nice area and near the Hospitals in Fairfax.
Business response:
Dear Erick, Thank you for your feedback! We’re glad to hear that you appreciated our location, especially its proximity to the hospitals in Fairfax. We strive to provide convenience and comfort for our guests, and we’re pleased that our location contributed to your positive experience. Your feedback is important to us as we continue to improve. We look forward to welcoming you back in the future for another great stay!Sincerely,Hotel Management
Facility and surround area are dirty. The room linens and carpet are old. No elevator to get on upper floor. Breakfast is just grab and go. Does not worth the money paid for the room
Business response:
Dear Phong, Thank you for your feedback. We apologize for the issues you encountered with the facility, linens, and carpet, as well as the inconvenience of not having an elevator. Our grab-and-go breakfast is designed for quick convenience, but we understand your expectations and will review ways to improve. Your comments help us in enhancing guest experiences, and we hope you will consider staying with us again for a more satisfying visit. Sincerely,Hotel Management
No hot water in the shower cigarettes smell very strong
Great place. Excellent staff. Quick check-in. Comfortable bed.
Business response:
Dear James, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's so lovely to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, comfortable beds, and amenities. It was truly a pleasure to host your visit. Your satisfaction is our top priority, and we eagerly await your return! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 3.5 star rating with 2,362 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.