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Extra Space Storage
- Self Storage
- Richmond, VA
About this business
Location details
5202 W Broad St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great I Would definitely recommend !
Easy access and convenient process. Easy access and convenient process.
Storage Review The manager was very helpful and professional
RecommendedWhile traveling to South Carolina, our full Cargo Trailer was hit by a speeding car traveling in and out of traffic rendering it not drivable. We had to complete the trip and needed a place to store the trailer . Angel was just so helpful and caring. We didn’t know the area and she assured us that the locked storage parking spot was the correct way to go. In a crazy day Angel was a very bright spot!! Thank you
Business response:
Hi Roberta. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Angel. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
Poor signage had us going in circles We did not see any signage to direct us to our unit. We drove up and down looking for it. We finally came across a customer who showed us where the numbers were for each unit (hidden on the doorframe only visible from one direction.) Access from that direction was blocked by chain link fence. But no idea where the 30 building was. We finally stumbled across it but not a good first impression. Put up some signs please!!
Recommendedstorage United #2235 paid bill but the no. off days is wrong. needs. to be. 30days.
Business response:
Thank you for the kind remarks, Rusty! We're so happy to hear we have your recommendation!
Get Up To One Month Free & 15% Savings!
Get Up To One Month Free & 15% Savings!
This is representative to Extra Space overall. Yet to receive this check. I was told it would take up to 6 weeks to receive; it's been 3 months despite calls and visiting facility.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,013 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.