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Extra Space Storage

4.9

About this business

Location details

6100 W Broad St, Ste A, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9878 reviews
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Virginia T.'s profile image
Virginia T. 
5 years ago

Top notch service! 

Business response:

We're thrilled you had a great experience, Virginia. Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything! 

Joy S.'s profile image
Joy S. 
5 years ago

The staff was friendly, and very helpful with all my questions. 

Justin C.'s profile image
Justin C. 
5 years ago

Extremely friendly and helpful staff, they made sure I was accommodated with wheely cart to unit, and made sure I had easy access to find my unit as well. Went above and beyond and waited after closing hours to get me a spot when they knew I was on my way. 

Jonathan B.'s profile image
Jonathan B. 
6 years ago

Kyle was great to deal with. Rates were as described and no hidden fees. 

Business response:

Thanks, Jonathan. We are thrilled you had a great experience with Kyle. Please stop by the office or give us a call if there is anything else we can do for you. 

Betty M.'s profile image
Betty M. 
6 years ago

My family has used Extra Space Storage multiple times over the last 10 years and has had a very positive experience. 

Business response:

Hi, Betty, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage. 

Richard M.'s profile image
Richard M. 
6 years ago

Excellent service; clean, well maintained units. 

Business response:

Hi Richard, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out if you need anything! 

Darci P.'s profile image
Darci P. 
6 years ago

My experience has been great, from initial contact, to touring and signing a lease, to moving in. The facility is clean, easy to access yet feels secure and safe, and clean. 

Business response:

Thank you for your feedback, Darci! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please give us a call if you have any questions! 

Alvah B.'s profile image
Alvah B. 
6 years ago

Very efficient service by the staff and the facility is very well keep. They provide carts for your use and very nice restrooms. 

Business response:

Hi Alvah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 288-4501 or stop by the office if you need anything! 

Letty S.'s profile image
Letty S. 
6 years ago

Great experience and great service. 

Business response:

Thank you for the 5-star rating, Letty! We are so happy you had a great experience. If you ever need anything feel free to call us at (804) 288-4501. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 878 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.