This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Clute, TX
About this business
Location details
807 Brazospark Dr, Clute, TX, 77531, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedawesome people great prices!
Business response:
Thank you for your positive feedback! We're privileged to hear that you found our team awesome and our prices great.
RecommendedVery nice and helpful explanation exactly what I need and was friendly and fast
Business response:
We greatly appreciate your positive feedback. Thank you for sharing your experience with us.
Recommendedwonderful and extremely helpful
Business response:
Thanks for the wonderful feedback, Paula! We're excited to hear that you found our service extremely helpful.
RecommendedGreat customer service. Milton in Clute has helped me in many ways - from bringing me a surprise cold bottle of water on a very hot day to helping me with my lock. Always helpful with a great attitude.
Business response:
Thank you for sharing your positive experience with Milton at our Clute facility. We're delighted to hear about his helpful attitude and attentiveness to your needs. This level of service is what we strive for at Extra Space Storage. We appreciate your feedback and your business!
RecommendedI have been to this location a few times and every time, I am greeted with amazing customer service! Keep up the good work!
Business response:
Thank you immensely for your kind words, Kelly! We appreciate your feedback.
RecommendedAfter a recent move, I found myself in need of a reliable and accessible storage option, and I was pleasantly surprised by my experience. Upon arrival, I was impressed by the cleanliness and organization of the facility. The buildings are well-maintained, and the outdoor areas are free of clutter. The climate-controlled units are a standout feature, ensuring that my belongings remain safe from humidity and temperature fluctuations, which is particularly crucial for sensitive items.
Business response:
We are pleased to hear that you found our climate-controlled units beneficial for your storage needs. Thank you for your positive feedback. We take pride in maintaining a clean and well-organized facility, and we're glad you noticed our efforts to keep the buildings and outdoor areas in excellent condition. Our climate-controlled units are indeed designed to protect your belongings from humidity and temperature fluctuations, which is especially important for sensitive items. We appreciate you taking the time to share your ex... read more
Rats 🐀 are bad customer service is worse.
Business response:
We really appreciate you taking the time to share your feedback, Keleigh. We would love to talk to you more about your negative experience. Please give us a call at 888-storage.
UPDATE: District management is well aware of the situation and are assuming zero fault despite the fact there was NO GATE AND NO NOTIFICATION THAT IT WOULD NOT BE IN PLACE. Clearly, they do not take security as top priority like they said. Went to drop stuff off at our RV today - found the previously damaged gate that had been in place albeit non working, gone. Just a big wide open area where the gate once stood. Also missing were our 2 very expensive generators that were triple chained to our rig. Those chains had to b... read more
Business response:
Hi Kimberly, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (979) 265-7471?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 934 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.