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Extra Space Storage

4.8

About this business

Location details

10920 Bandera Rd, San Antonio, TX, 78250, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8687 reviews
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Janice Benick's profile image
Janice Benick 
recommend  Recommended
3 years ago

Juan was so great and very very nice and helped me with everything. He’s a great employee and you should hang on to him 

Business response:

Thank you for the kind words, Janice. We're thrilled to know Juan was nice and able to help! Our team is here to serve you, so give us a call at (210) 598-7193 if you need any future assistance. 

Anita Shirelle Johnson's profile image
Anita Shirelle Johnson 
recommend  Recommended
3 years ago

Great customer service from Juan at extra space storage on Bandera rd. Highly recommend this place. Been a customer for 3 years. 

Business response:

Thank you, Anita. We're thrilled you had a positive experience with Juan at Extra Space Storage. Please stop by the office if you have any questions. 

Joanna Villanueva's profile image
Joanna Villanueva 
recommend  Recommended
3 years ago

Great Customer Service. Place was very clean and nice climate controlled storage was available for my needs.Happy with everything so far. 

Business response:

Thank you for your feedback, Joanna! Providing renters with clean, secure, and climate-controlled facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything. 

Jalisa Flores's profile image
Jalisa Flores 
recommend  Recommended
4 years ago

Service is very good and employees are very nice. Property is very nice and clean. 

Business response:

Hi Jalisa, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions! 

Ronnie Ellis's profile image
Ronnie Ellis 
recommend  Recommended
4 years ago

very clean and secure facility. Climate controlled, no insects or rodents. 

Business response:

Thank you for recommending us, Ronnie! Providing renters with clean and secure facilities is our top priority. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Dolly Garcia's profile image
Dolly Garcia 
recommend  Recommended
4 years ago

Their service is excellent everything is easy to get To .very clean, Never had any problems.. I definitely recommend extra space. 

Business response:

Thanks for the kind words, Dolly! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (210) 598-7193 if you need anything. 

Stacey Harper's profile image
Stacey Harper 
recommend  Recommended
5 years ago

They proactively communicated everything that I needed to know on a very timely and professional basis. When I went to drop my stuff off in the unit - it was sparkling clean. Wonderful experience from start to finish. 

Business response:

Hi Stacey, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can do anything else to assist you! 

Laura McNamee's profile image
Laura McNamee 
3 years ago

Beware every 8-9 months they increase the rate. Our went from 88 to 192 in 2 years with 4 increases. 

Business response:

Hi Laura, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please give us a call at 888-storage if you would like to discuss this further! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 687 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.