Extra Space Storage - Redlands, CA

Akshay Kumar 

on Google

a month ago

The manager Alley was extremely rude and condescending when I asked why I was being charged for the whole month when we discussed prorating the second month. So far I haven’t gotten my refund or any invoice of what I was charged. Also she’s creepy over the phone when she can recognize customers from the tone of their voice and know when they came in what exactly it is that they said and she’s extremely sure of herself. I wonder how they have so many positive reviews speaking to customers like that. 

T C 

on Google

a year ago

Clean unit, -my top priority, a very knowledgable, professional staff on a consistent basis. This location had digital access for the gate, and a super app for payments, directions, and questions. The staff was ready to answer all my questions, and assist me with my individual needs. My belongings stayed safe and clean over a long period of time. They even cleaned the doors regularly. Here, I was able to recover from the disasters of renting with other companies, such as PS! The after, then before pix of my 10x20 unit, and ... read more

Shella Stephens 

on Google

a week ago

Mike at extra space storage on Alabama street in Redlands, California. Mike was great. He really helped me out and I am very appreciative of his service. Thanks Mike. 

Gary Weisberg 

on Google

5 months ago

Mike the acting on-site manager was friendly and helpful. The rental process was a breeze. Though one might not typically think about rating an experience with a self-storage facility, these guys are really good. I especially like the fact that you can access the locked gate through the extra-storage app. Good job! Very convenient. 

Jack Gerdes 

on Google

6 days ago

They have always been great. Friendly staff and nice units. Ask for Mike. He’s great!