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Extra Space Storage
- Self Storage
- Plano, TX
About this business
Location details
6600 K Ave, Plano, TX, 75074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedBest place! Clean and easy to set up!
Business response:
Hi Danneen, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
Recommendedeasy-to-use, quick dign-up, friendly staff!
Business response:
Thanks for leaving your positive feedback, Mark! It means so much to our team. Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedBest place to store your belongings! Clean space and great manager!
Business response:
Thanks for letting us help with your storage needs, Judith. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.
Extra Space Storage is priced extremely high. I do not recommend this company. The longer you are there, the more they constantly charge you. I paid $65 a month for my current storage and now it's over $160 a month. With a late fee it's $199 a month. Absolutely BS! I can't wait to get my stuff out and I'll never use this company again!
Business response:
Your feedback is very important to our team, Keith. We're sorry to hear you're unhappy with your rental rate. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. We'd love a chance to talk with you directly, please call us at 888-storage.
When I transferred my storage from one location to another the new location manager was very unaccommodating. She needs to be trained in proper customer service.
Business response:
Ty, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 676 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.