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Extra Space Storage
- Self Storage
- Sacramento, CA
About this business
Location details
7345 Roseville Rd, Sacramento, CA, 95842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThey were extremely helpful finding what I needed both as far as the size of the unit is concerned as well as location and cost. Respect for my time and my conveniences were obviously important. Two different individuals from two different locations made my process very simple and assured me with being on my way the day before Christmas even. Very professional, very helpful, excellent customer service, nice facility and great security. I would strongly recommend. Do understand that the prices quoted or shown on line do not i... read more
Business response:
Hi Joclynn, we're glad our team helped you find what you needed as far as the size of the unit, location, and cost. We're happy we were able to provide a smooth rental experience. We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Stop by the office if you need anything.
RecommendedGreat, easy and friendly people to work with. Highly recommend
Business response:
Hi Darell, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage!
RecommendedWe were able to transfer to a bigger unit right across from ours in one day. Paper work was completed online with no problems.
Business response:
Thanks for the review, Kim! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to contact us at 888- STORAGE if you need anything else.
Customer service was great! Raise the price too much!
Business response:
We value your input and appreciate your kind words about our service. We understand pricing concerns. Please call (916) 332-2005 to discuss.
They increased the rate for 20% at a time! This is all you need to know about how do they support customers.
Business response:
Hi Alex , thank you for sharing your feedback with us. We are sorry to hear that you are unhappy. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,199 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.