Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

1001 US-9, Parlin, NJ, 08859, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.81,059 reviews
Select a rating
James Chuck Nolan's profile image
James Chuck Nolan 
recommend  Recommended
3 years ago

Bill was very friendly and knowledgeable, took me on a tour of the facility showing me where everything was. Facility is clean. 

Business response:

Hi James Chuck, thank you for recommending us. We're glad Bill was very friendly, knowledgeable, and took you on a tour of the facility. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Carmen Sanchez's profile image
Carmen Sanchez 
recommend  Recommended
3 years ago

Muy buen servicio y son muy responsables 

Business response:

Gracias por elegir a Extra Space Storage, Carmen. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (732) 525-5800 , si tiene cualquier pregunta! 

Justin Hoffer's profile image
Justin Hoffer 
recommend  Recommended
3 years ago

The absolute best storage facility ever. The customer service is absolutely amazing at this facility. I would like to name Glenny Rosario for her outstanding customer service. She always greets me with a smile on her face and her professional demeanor is impeccable. Glenny is so understanding and compassionate. She makes every customer feel like Extra Space Self Storage’s one and only customer. She has great attention to detail. Whenever there is a problem she resolves it. Glenny was able to talk me into staying and continui... read more

Business response:

Justin, thank you for your feedback. We are sorry to hear about your frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We''d be happy to speak with you about your rate. Please give us a call at 888-storage so we can look into this for you. 

Rudy Bolivar's profile image
Rudy Bolivar 
recommend  Recommended
3 years ago

great friendly service, walked me through everything. 

Business response:

Thank you for the kind words, Rudy! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Yolanda Harper's profile image
Yolanda Harper 
recommend  Recommended
3 years ago

Lost my key they quickly cut lock off for me 

Business response:

Thank you for the excellent rating, Yolanda! We're happy we were able to provide a smooth rental experience. If you ever need anything, feel free to stop by! 

John Walsh's profile image
John Walsh 
recommend  Recommended
3 years ago

The woman who helped us was very nice and explained everything, then showed us the unit so we could be sure that it would be big enough for what we had. 

Business response:

Thank you, John. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you! 

Julie Sandiford's profile image
Julie Sandiford 
recommend  Recommended
3 years ago

I would recommend that you store here.Great customer service. 

Business response:

Thanks for the kind words, Julie! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 525-5800 if you need anything.  

Félix Gomez Perez's profile image
Félix Gomez Perez 
recommend  Recommended
4 years ago

Great service ! Love the manager 💓 

Business response:

Thanks, Félix. We are thrilled you had a great experience with Extra Space Storage. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance! 

Ursula Alexander's profile image
Ursula Alexander 
recommend  Recommended
4 years ago

So far so good place is clean and beautiful easy rental the lady on the phone was very helpful and you get first month free 

Business response:

Thanks, Ursula! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future! We're always here to help at 888-storage.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,059 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.