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Extra Space Storage

4.7

About this business

Location details

511 S Grand Ave, Santa Ana, CA, 92705, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.7887 reviews
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Angelica S.'s profile image
Angelica S. 
rating
11 months ago

I moved into this storage unit from another one and this experience was very friendly. Eddie walked me to multiple units to make sure that the sizing was appropriate and showed me the easiest way to get to and from my unit. The entire process was smooth and easy and we were done very quickly with the help of the handy moving carts that were made available as well. Definitely would recommend this space to anybody who's looking. The pay ahead of time option is nice as well. 

Business response:

Thanks for sharing your positive experience with us, Angelica! We're glad to hear that Eddie was able to assist you efficiently and that you found the process smooth and easy. We appreciate your recommendation and hope to continue providing excellent service. 

Jesse R.'s profile image
Jesse R. 
rating
a year ago

Good service and great management. It is also clean and they put brand new doors couple months back. 

Business response:

Thank you for your positive feedback, Jesse R. We appreciate your kind words about our service and management. 

George C.'s profile image
George C. 
rating
a year ago

This is a professional and well managed storage complex. Eduardo took care of us very quickly for the unit size needed. Will strongly recommend this location. AAA+ 

Business response:

We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for recommending us! 

Emi H.'s profile image
Emi H. 
rating
a year ago

The manager was super friendly and very informative and he reassured me that my things would be safe, so that was a big relief. 

Business response:

Hi Emi, thank you for your review. We're glad the manager was super friendly and very informative. Security is our top priority and we appreciate that you have trusted us with your belongings! If you need anything, do not hesitate to reach out to 888-storage. 

Melissa R.'s profile image
Melissa R. 
rating
2 years ago

This storage company is full of kind workers who made getting a storage unit so easy. The units are clean spacious and affordable. I would definitely recommend. Especially if you only need a unit for a couple of months. 

Business response:

At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your review, Melissa. We're always here to help with any of your storage needs at 888-storage. 

Frank F.'s profile image
Frank F. 
rating
3 years ago

Excellent and very friendly staff. I checked prices around the area and this place had the cheapest. Overall very easy to sign up. 

Business response:

Hi F, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! We are so happy you are satisfied with your rental rate! Don’t hesitate to stop by the office if you need anything. 

Samantha G.'s profile image
Samantha G. 
rating
4 years ago

Was with Public storage for a couple months, however it was too expensive and their storage units were always humid. Extra storage quickly helped us get a new unit and set us up quickly. So much more affordable and isn't humid as the other one. Definitely recommend. getting to the unit was also pretty convenient. Has the option of a ramp or stairs. 

Business response:

At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Samantha. We are happy to help with any storage needs at 888-storage. 

Nancy C.'s profile image
Nancy C. 
rating
4 years ago

Renting a storage was easier than I imagined and staff was very friendly too. No hidden fees and very direct with pricing. Oh and also got first months rent free so even more reason for 5*****. Thanks guys 

Business response:

Thank you for the excellent rating, Nancy! We're happy we were able to provide a smooth rental experience. We're glad our team was very friendly. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Kevin R.'s profile image
Kevin R. 
rating
5 years ago

Ive been renting for several months and Francisco has always been helpful. He saw me moving items around and brought me a dolly without asking. Ive never had an issue, thanks for all the help! 

Business response:

Thank you for being a loyal customer, Kevin! It's wonderful to hear you had a positive experience with Francisco and want you to know that we are here to assist you with any further storage needs! Give us a call at (714) 541-3228 if anything comes up! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 887 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 8:00 p.m.