Extra Space Storage

4.8

Self Storage
Henderson, NV

About this business

Consumer Services Self Storage

Location details

1051 Stephanie Pl, Henderson, NV, 89014, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.81,601 reviews

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Phil B.

2 years ago

Professional, straight forward and helpful. Would recommend.

Cindy H.

3 years ago

First impression is the cleanliness! The staffs here are friendly and professional. Price is reasonable and location is safe.

Business response:

Thank you for your review, Cindy! Providing renters with clean, secure, and reasonably priced facilities is our top priority. We're glad we were able to meet your storage needs and that our team was friendly and professional. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

Ramon S.

3 years ago

The staff is always helpful and friendly. Gelenda (I hope I got her name right. She's the one with a shorter hair style), always goes above and beyond to assist, and answer any questions or concerns that I may have!

Business response:

Thanks for the awesome review, Ramon! We work hard to meet the expectations of our customers, and we're happy to hear Glenda was so helpful. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

Shaun G.

3 years ago

Jerry was amazing, the experience was super easy and the place is super clean! Would recommend 10/10!!

Business response:

Thank you for the excellent rating, Shaun! We're happy Jerry was able to provide a smooth rental experience. Let us know if we can do anything else to help at 888-storage.

Sarah L.

3 years ago

This location has an employee named Geraldine who was so helpful and resourceful when it came to picking a unit that was suitable to my needs. She was so kind and thorough at explaining payment options, price comparisons between units, and on how the gate app works. We had a pleasant start to renting a unit here at this location because of her. Hopefully with time we have a pleasant experience all the way through. I gave it a 4 star only because the doors to go into the air conditioned building where the unit spaces are, d... read more

Mike N.

3 years ago

Safe storage facility but they raise the rent every 3 months or so. They started me out at $140 then 3 months later went to $162. I think it's based on how many times you come and go. The more you use it the more times they raise the rent since they know you use it often. The renters that have been there for a few years must be paying $1,000 a month by now. I will be changing facilities if they raise fees again.

Business response:

Hi Mike, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. As always, give us a call at 888-storage if you need anything.

Cathy A.

3 years ago

Had a great experience with signing up with Geraldine and Regina. Helped me set everything up over the phone and web before showing up. The location was clean and well lit at night. Very happy with everything so far.

Business response:

Thank you for the review, Cathy! We pride ourselves on having a friendly, accommodating staff, and are so happy Regina was able to assist you! We're always here to help at 888-storage.

Lisa S.

3 years ago

This place was easy to get to, very clean, no rats or mice and someone always got back to me.

Business response:

Hi Lisa, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. Please stop by the office or give us a call if there is anything else we can do for you!

Kim C.

3 years ago

I'm using the facility for RV storage. I was immediately impressed with the cleanliness of the facilities. The RV/car/boat/trailer spaces are ver adequate ie not packed in like sardines in a can. Lol I only spoke to the employees on the phone and everyone was pleasant, respectful, responsive and did what they had to do to ensure a smooth transaction. I would highly recommend the facility.

Business response:

Hi Kim, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is grateful for your business! Give us a call at 888-storage whenever you need us.