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Extra Space Storage

4.9

About this business

Location details

1699 Baltimore Annapolis Blvd, Arnold, MD, 21012, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9622 reviews
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Serena Jones's profile image
Serena Jones 
recommend  Recommended
3 years ago

There are numerous locations for people to store their items and many types of units to choose from that meets your needs. I only moved out due to the increasing fee that occurs each year. 

Business response:

Thank you for your review, Serena! We're so happy to hear we have your recommendation! We understand that the rate increases frequently. We do reviews the rates typically on a 3-9 months basis and are sorry to hear you moved out. Stop by our office if you need assistance or have any questions. 

Mariann Seyfferth's profile image
Mariann Seyfferth 
recommend  Recommended
4 years ago

Reserving a storage space could not have been easier. It was all done over the phone, speaking with a real person. I requested a unit that had drive up access and as promised, I received that type and a complimentary lock was placed inside it and I began filling the unit the next day. This is my second time using this particular location (Arnold/Annapolis) that can be seen when driving on 50, the exit just before the one for Severna Park -Ritchie Hwy. I strongly recommend Extra Storage. Mariann 

Business response:

Thank you for the excellent rating, Mariann! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything. 

Sherice Gray's profile image
Sherice Gray 
recommend  Recommended
4 years ago

Mr. Perkins is very professional when came to explaining the process of renting a storage unit! He explained in great detail and was very informative!! 

Business response:

Hi Sherice, Thank you for taking the time to leave your recommendation! We pride ourselves on having a professional, knowledgeable, and thorough staff, so we are thrilled to hear that you had such a positive experience renting with Perkins! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything. 

Tasha Moore's profile image
Tasha Moore 
recommend  Recommended
4 years ago

Carlos was very helpful and I had a wonderful experience! 

Business response:

Hi Tasha, thank you for recommending us. We're glad Carlos was very helpful. We are thrilled to hear your experience was wonderful. Please stop by the office or give us a call at (410) 757-9300 if we can help you with anything! 

Annette Rease's profile image
Annette Rease 
recommend  Recommended
4 years ago

I have been using this location for 2 years now. Carlos has been extremely helpful, knowledgeable and always willing to go the extra mile to help make my move-in and move-out process smooth. Will continue to use this location because of his professionalism! 

Business response:

Thank you for the excellent rating, Annette! We're happy Carlos was able to provide a smooth rental experience. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future. 

Ming Lee Wade's profile image
Ming Lee Wade 
recommend  Recommended
4 years ago

Great staff! All around great experience. Highly recommend this location. 

Business response:

We think our team is great too! Thanks for recommending us, Ming. We are thrilled to hear your experience was great. Don’t hesitate to reach out if you need anything at 888-STORAGE. 

Keyaunta Green's profile image
Keyaunta Green 
recommend  Recommended
4 years ago

Carlos Perkins Was Attentive and very informative. Great customer service. 

Business response:

Hi Keyaunta, thank you for recommending us. We're glad Carlos Perkins was attentive and very informative. We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Donna Lambert's profile image
Donna Lambert 
recommend  Recommended
4 years ago

Great customer service, clean up kept units. 

Business response:

Hi Donna, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything! 

Jeanne West's profile image
Jeanne West 
recommend  Recommended
4 years ago

clean convenient facility. good prices. helpful friendly staff. 

Business response:

We know you have many options for storing your belongings and are committed to being the most convenient, clean, and professional storage solution in your neighborhood. Thanks for being our customer, Jeanne! We are always available at 888-storage to help! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 622 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.