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Extra Space Storage
- Self Storage
- Albuquerque, NM
About this business
Store your belongings at Extra Space Storage on 9221 Eagle Ranch Rd NW in Albuquerque, NM today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more
Location details
9221 Eagle Ranch Rd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedPhil was very helpful and professional. Explained everything and mentioned products available for sale. Very good experience!
Business response:
Hi Tom, thank you for your review. We're glad Phil was very helpful, and professional, and explained everything. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
Great customer service here. Shout out to Andrew for all the help at the 9221 Eagle Ranch Rd NW, Albuquerque, NM 87114 location. He was very helpful and solved all of my storage problems. He was very knowledgeable on all of my questions. 10/10 100% recommend
Business response:
Thank you for the kind words, Mark! We're committed to providing excellent customer service. We're glad Andrew was very helpful, solved all of your storage problems, and was very knowledgeable about all of your questions. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.
The customer service here is EXCEPTIONAL! Bill and J.R. are always so on top of things and extremely helpful. I highly recommend this location.
Business response:
Thank you for the kind remarks, Laura! We're so happy to hear we have your recommendation! You can reach us at 888-storage if you need anything.
I have a couple units here for 2 years now. The staff have always been very helpful and friendly. For some time now, I have had the pleasure of making payments and conversing with Bill, who is always a joy to see.
Business response:
Thank you for the excellent rating, Suzanne. We are glad Bob was able to provide exceptional customer service over the years. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
I’ve been using this facility for a few months and have had wonderful service from each staff member. I had a minor mishap and the nice gentleman at the counter had a quick solution and didn’t pass judgment on my forgetfulness and took care of what needed to be done They’ve been very professional and efficient at this location
Business response:
Thank you for the kind words, Raquel! We're committed to providing excellent customer service. We're glad our team has been very professional and efficient. Give us a call at 888-STORAGE if you need any future assistance.
Great, efficient and highly courteous customer service! As well as quick-smooth booking. Can say I’m glad to have come across this location and the person in charge
Business response:
Thank you for the kind words, Pat! We're committed to providing excellent customer service. We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if you need any future assistance.
I rented a unit for 3 years. Everyone has been kind, helpful and easy to work with. They communicate and keep you informed on changes and updates on the units. If I need to have a place to store my valuable items, I will use them again, 100%. The day I moved out, it was 103 outside. They checked on me several times and offered me water and popsicles to keep cool. I am forever grateful for that kindness.
Business response:
Hi Autumn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful, and easy-to-work-with staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything in the future!
Everything’s been great with your sstorage OK
Business response:
Hi Anthony, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 898-1300 or stop by the office if you need anything!
Really great place. Called office and the women gave me step by step instructions and sent a picture on how to access my Storage. Very helpful and nice
Business response:
Hi Hannah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 898-1300 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 925 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.