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Extra Space Storage

4.8

About this business

Location details

7581 E Academy Blvd, Denver, CO, 80230, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.8647 reviews
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DaCia Cheveux's profile image
DaCia Cheveux 
recommend  Recommended
5 months ago

Me and my toddler came in literally 30 minutes before closing in need of storage space. The staff members were extremely kind, helpful and efficiently accommodating. I give them 10 stars for amazing customer service! Da’Cia & Gracyn 🙏🏾♥️ 

Business response:

Your positive experience is greatly appreciated! We are excited to have been able to assist you and your toddler. Thank you for sharing your kind words. 

Dave Beachley's profile image
Dave Beachley 
recommend  Recommended
2 years ago

Rachelle was so helpful and friendly and went the extra mile for us in her customer service at Extra Space Storage at Lowry( Denver, CO) 

Business response:

Thank you for the kind words, Dave. It's wonderful to know Rachelle from our Denver location has been helpful and friendly to work with. Our team is here to serve you, so give us a call at (303) 366-6248 if you need any future assistance. 

Katie Gibbs's profile image
Katie Gibbs 
recommend  Recommended
2 years ago

the customer service is so friendly and explained everything so wee 😊 

Business response:

Thanks for the awesome feedback, Katie! It's wonderful to know our team provided you with great customer service! Don't hesitate to stop by the office or contact us at (303) 366-6248 if you need anything. 

Loren Laridon's profile image
Loren Laridon 
recommend  Recommended
2 years ago

Safe, great lighting, easy access and very clean. 

Business response:

Thank you for your feedback, Loren! Providing renters with clean, secure, and well-lit facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything. 

Justin Martinez's profile image
Justin Martinez 
recommend  Recommended
2 years ago

Wonderful customer service experience. Kristen and Michelle were great! 

Business response:

Thanks for the awesome feedback, Justin! We work hard to meet the expectations of our customers, and we're happy to hear Kristen and Michelle hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 366-6248 if you need anything. 

Dean Rotbart's profile image
Dean Rotbart 
recommend  Recommended
3 years ago

Update: We continue to be big fans of this Extra Space Storage location. The new on-site manager, Amanda, is great. We did have an issue and she graciously and efficiently helped us resolve it. ================ We love this place. We've stored business and personal items here for about two years (now more than 5 years) and the customer service is superb. Another strong plus of this location is that it is indoors and virtually dust free. We highly recommend those in the Lowry and Hilltop area consider using Extra Space ... read more

Business response:

Wow, thanks for being a loyal customer, Dean! We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amanda! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up. 

Clayton Gray's profile image
Clayton Gray 
recommend  Recommended
3 years ago

I was so happy that I was able to quickly and conveniently book a rental space online through their website. It took less than 5 minutes and within 20 I was already inside my new storage unit. They gave me a call to ensure I got everything I needed and the individual who called me was incredibly kind and sincere and I really felt like my best interests were in mind! Thank you! I’m happy to rent short - term with you guys. 

Business response:

Thank you for recommending us, Clayton! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad our manager gave you a call to ensure you got everything you needed and the individual who called you was incredibly kind and sincere. As always, give us a call at 888-storage if you need anything. 

Peter Touesnard's profile image
Peter Touesnard 
recommend  Recommended
4 years ago

Very efficient booking process 

Business response:

Peter, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 647 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.