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Extra Space Storage

4.8

About this business

Location details

1640 Hartford Ave, Johnston, RI, 02919, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8690 reviews
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Enrica S.'s profile image
Enrica S. 
5 years ago

Clean, convenient and friendly  

Business response:

Hi Enrica, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please call 888-STORAGE if you have any questions.  

Kerri C.'s profile image
Kerri C. 
5 years ago

The reservation process is fast & easy. The office staff is friendly & efficient. The facility is very clean & secure, with convenient times to get access. Would highly recommend this location.  

Business response:

Thank you for your feedback, Kerri! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you ever need anything in the future feel free to stop by or call us at 888-STORAGE. 

Raymond G.'s profile image
Raymond G. 
5 years ago

I would recommend this company to everyone who needs storage services.  

Business response:

Thank you for the kind remarks, Raymond! We're so happy to hear we have your recommendation! 

Kelly S.'s profile image
Kelly S. 
5 years ago

Thank you Extra Space Storage for keeping my items safe. The site is secure, clean and well lit. On top of that , I’m always provided with great customer service!  

Business response:

Thank you, Kelly! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need anything!   

Donn M G.'s profile image
Donn M G. 
5 years ago

Good quality well maintained units 

Business response:

Hi Donn M, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out if you need anything!  

Robert M.'s profile image
Robert M. 
5 years ago

great service, and experience 

Gustavo C.'s profile image
Gustavo C. 
3 years ago

Be aware!!. You won't keep for too long the rate that you receive when you sign up. In mid October I rented a unit for a fee of $246 a month and not even 3 months into my lease, I received a notice in the mail saying that my rate was going up to $330 next month. That is $84 difference, a 35% increase!! and I didn't even get a 30 day notice, as provided by law. I called and complained and they delayed the increase as they did not provide a notice in a timely manner; however, an increase of 35% in less than 3 months seems tot... read more

Business response:

Gustavo, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 690 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.