.png)
This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Memphis, TN
About this business
Location details
4805 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedexcellent service clean property
Business response:
Thank you for recommending us, Earnest! We're committed to providing excellent customer service and a clean property. As always stop by the office or call us at 888-storage if you need anything.
RecommendedGreat customer service helpful and reliable employers
Business response:
Thank you for taking the time to leave your feedback, Duty! We're so happy to hear our staff was able to make your rental process hassle free! Give us a call at (901) 763-2800 if you need any future assistance.
RecommendedHighly suggest using extra space storage it’s clean the customer service is great .Sanchez was a big help and very professional thanks for the wonderful customer service Sanchez I will be recommending everyone I know to use extra space storage.
Business response:
Thank you for recommending us, Katyia! We're committed to providing excellent customer service and cleanliness. We're glad Sanchez was a big help and very professional. Feel free to stop by the office if you need anything!
Recommendedgreat customer service and cleanliness of the facility.
Business response:
Hi Angela, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedGreat customer service! Jonathan was awesome!
Business response:
Thank you for the kind words, Lori! We're committed to providing excellent customer service. Stop by the office if you need anything.
RecommendedIt was so easy working with Jonathan!! Quick and thorough.
Business response:
Thanks for recommending Extra Space Storage, Patti. We aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Jonathan and the rest of our team are happy to help, so let us know if you have any questions!
my rent went from $36 to $74 without explanation and when I confronted them they went to $54. I had to go online and rebook a space to get it for $48 making me pay all over again just to get a cheaper price. then I had to move my stuff from one to another space same size. SMH. I would not recommend the only reason I stayed is because I don't have a truck to move the stuff out.
Business response:
Hi Latonya, thank you for sharing your experience with us. We're sorry to hear you did not receive an explanation prior to finding out. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you w... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 770 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.