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Extra Space Storage
- Self Storage
- Memphis, TN
About this business
Location details
4805 Summer Ave, Memphis, TN, 38122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat customer service! Jonathan was awesome!
Business response:
Thank you for the kind words, Lori! We're committed to providing excellent customer service. Stop by the office if you need anything.
RecommendedIt was so easy working with Jonathan!! Quick and thorough.
Business response:
Thanks for recommending Extra Space Storage, Patti. We aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Jonathan and the rest of our team are happy to help, so let us know if you have any questions!
my rent went from $36 to $74 without explanation and when I confronted them they went to $54. I had to go online and rebook a space to get it for $48 making me pay all over again just to get a cheaper price. then I had to move my stuff from one to another space same size. SMH. I would not recommend the only reason I stayed is because I don't have a truck to move the stuff out.
Business response:
Hi Latonya, thank you for sharing your experience with us. We're sorry to hear you did not receive an explanation prior to finding out. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you w... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 715 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.