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Extra Space Storage
- Self Storage
- Quincy, MA
About this business
Location details
27 Liberty St, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Awesome customer service and a clean facility
Business response:
Kris, we pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don't hesitate to reach out if you need anything.
Carol at ExtraSpace went above and beyond! She not only responded very quickly to my email, but when we arrived she was very welcoming and knowledgeable. She had several customers at once, but she seemed to make us all feel welcome and taken care of. Although, I don’t look forward to moving my sons things into storage, I’m sure I’ll be more at ease, knowing she is around! Thank you, Carol! Customer -Jeanne
Business response:
Hi, Jeannie. Thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff and are thrilled to hear your experience with Carol reflects that. Stop by the office if you need anything.
You're lured in by the free month that's offered upon signing up, but be aware that the cost of your unit will increase every 3-6 months. Over two years, my monthly rental fee increased by $100! Had I been told this upfront (ideally when I sat down to review all costs/fees before choosing this company), the increases wouldn't have hurt so much. They claimed that there were increases for all units--even new customers would have to pay more. Yet, when a friend called to get quotes on my identical unit...they offered her the sa... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,265 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.