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Extra Space Storage
- Self Storage
- New York, NY
About this business
Store your belongings at Extra Space Storage on 485 W 129th St in New York, NY today! Our large selection of storage units, climate controlled units, exceptional security, on site manager available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more
Location details
485 W 129th St, New York, NY, 10027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
RecommendedAriel was very sweet and walked me through everything. She answered all the questions that I had and reassured me of any concerns that came to mind as well. So professional and will indeed be using Extra Space Storage.
Business response:
Hi Kyara, thank you for recommending us. We're glad Ariel was very sweet, walked you through everything, and answered all the questions that you had. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Great experience! Ariel was the best help, her professionalism was incredible! 10 out of 10 👍🏻
Business response:
Thanks for the positive feedback, Edward! We are glad you had a great experience with Ariel. Don't hesitate to reach out to us at 888-storage if you need anything!
I had an issue with the size of my unit and I couldn’t get inside but Ariel was very helpful and explained how to use the keypad to enter and helped me transfer units to a bigger space . It’s exactly what I needed. Ariel helped with all of my questions and concerns and never left me unsure about anything! Thank you Ariel I appreciate you.
Business response:
Thanks so much for taking the time to leave your positive feedback, Vic! We work hard to meet the expectations of our customers, and we're happy to hear Ariel hit the mark for you! Don't hesitate to stop by the office or contact us at (646) 713-1236 if you need anything.
As a handicapped person, it’s hard for me to deal with storages. Ariel accommodated my every need. She let me know their facility is wheelchair accessible and helped me get a unit that I could easily access. Ariel really took the time out to make sure everything would be as comfortable as possible for me. She went above and beyond. I appreciate everything she did.
Business response:
Thank you for the kind words, Anthony! We pride ourselves on having a friendly, accommodating staff and are so happy Ariel was able to assist you! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please stop by the office or reach out to us at 888-storage if you have any questions!
The staff was very helpful and Ariel was the best staff that helped me and thank you once again
Business response:
Thank you for the kind words, Oliver. We're glad Ariel was able to help! Our team is here to serve you, so give us a call at (646) 713-1236 if you need any future assistance.
I was very unaware of how much this extra space storage center would help my situation, thanks to Ariel she explained to me the units and how they could benefit me. Thank you Ariel once again, A very helpful and professional young lady.
Business response:
Hi Wyñt, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ariel! Please stop by the office or reach out to us at 888-storage if you have any questions!
I was on the phone speaking w/ Ariel because I was unsure about a unit and she was very understanding and professional about my situation. Ariel explained to me about all the benefits and now I have a better understanding and I’m glad to say I’m an extra space storage costumer.Thanks Ariel :)
Business response:
Hi Yael, Thank you so much for the kind words! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ariel! We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out to us at 888-storage.
I had an amazing experience with Ariel today. She helped me understand everything about the facility and my unit. She is very knowledgeable , thank you !
Business response:
Hi Allen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ariel! Don't hesitate to reach out to us at 888-storage if you need anything!
Ariel was a great help. Was very polite , understandable and I give her an A plus in customer service. She helped me get the unit I needed it’s perfect. Definitely coming back for her service .
Business response:
Thank you for the kind words, Mary. We're glad Ariel was a great help, polite, and understandable! Our team is here to serve you, so give us a call at (646) 713-1236 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 3,827 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 7:00 p.m.