This profile has been claimed by the business owner or representative.
Extra Space Storage - Closed
- Self Storage
- Palm Bay, FL
About this business
Location details
270 Malabar Rd SW, Palm Bay, FL, 32907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
So my vehicle’s starter stopped working and I was forced to leave my vehicle in front of of my units.. the next morning I got threats and harassment of moving my car or they will tow me. I don’t understand why they wouldn’t ask me about my situation and just assumed that I purposely left it there. I’m very unhappy with the policies and will be looking for somewhere else to store my property.
Business response:
It's regrettable to hear about your experience with your vehicle and the subsequent communication regarding its placement. We understand that unexpected situations can arise, and we apologize for any misunderstanding that may have occurred. Please excuse any inconvenience this incident may have caused you. We strive to maintain clear communication with our customers and will take your feedback into consideration to improve our approach in similar situations in the future.
If I could give more stars I would! Very clean unit! EXCELLENT customer service! Highly recommend!!!
Great customer service. And very clean as well.
Very helpful, knowledgeable, cheerful person at the office,then willingness to care for stressed customers.
Outstanding Customer Service and very well kept properties.
Sale representative was very polite and very helpful and respectful, and went over contract step by step to make sure I understood the information on the contract.
Theres no storage units anywhere, I was lucky to get this one
Everyone has been so helpful, especially with explaining all the details, pricing, promotions, and even a map being sent to my phone to find my way easily. As we drove to our unit and then walked inside, I noticed how clean and well kept the property was. Would recommend to anyone need a place to hold their items.
It was very quick and easy
Frequently asked questions about Extra Space Storage - Closed
How is Extra Space Storage - Closed rated?
Extra Space Storage - Closed has a 4.8 star rating with 1,495 reviews.
When is Extra Space Storage - Closed open?
Extra Space Storage - Closed is closed now. It will open at 9:30 a.m.