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Extra Space Storage
- Self Storage
- Midlothian, VA
About this business
Location details
14316 Midlothian Tpke, Midlothian, VA, 23113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Every time I visit the store I always get excellent service from Marshall. He always gives me good customer service.
Business response:
Thank you, Lordy. We're thrilled you had a positive experience with Marshall at Extra Space Storage. Please stop by the office if you have any questions.
Marshall goes above and beyond for me and his customer service is impeccable.
Business response:
Thank you for the review, MC Numbers! We pride ourselves on having a friendly, accommodating staff and are so happy Marshall was able to assist you! Let us know if we can do anything else to help at 888-storage.
Great facilty and Marshall provides exceptional customer service!
Business response:
Thanks for the kind review, Douglas. We are thrilled you had a great experience with Marshall at Extra Space Storage. We're always here to help at 888-storage if you have any questions or need assistance with your rental!
Rally clean and well laid out. Easy to load and unload. Staff very helpful!
Business response:
Hi Ned, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
I’m going into my 3rd month of rental with Extra Space Storage and it has been a great experience from day 1! The personnel, Marshall and William have been courteous, friendly, helpful and professional.
Business response:
Hi Becky, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Marshall and William have been courteous, friendly, and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Marshall provide me exceptional, promoting service which I truly appreciate.
Business response:
Thank you for the excellent rating, Hope. We are glad Marshall was able to provide a positive rental experience. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
Marshall was extremely helpful and patient. He explained all options and took time to go through each one, and made an otherwise upsetting event pleasant to deal with. It’s refreshing to deal with people who show a genuine caring spirit, and are knowledgeable without giving the customer the run around. He cannot be thanked enough. Wish more stars were available as he exceeded expectations. Thank you!
Business response:
Hi L. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Marshall! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
The storage facility was nice and clean and the lighting was great. It’s the only storage I would recommend to my family and friends. Great customer service!!!
Kenneth from Extra Space Storage was such a big help and knowledgeable. The units and location are also very clean. We had a very pleasant experience with moving. Thank you!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 839 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.