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Extra Space Storage
- Self Storage
- Cockeysville, MD
About this business
Store your belongings at Extra Space Storage on 11150 York Rd in Cockeysville, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more
Location details
11150 York Rd, Cockeysville, MD, 21030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedRented a 4x4 unit which ended up being a bit too small for my needs - Blake was able to get me transferred to a 5x5 unit quickly and was extremely helpful. He was even willing to help me load a dresser into the unit. Phenomenal service. Thank you!
Business response:
We're overjoyed to hear about your positive experience with our service. Thank you for sharing your feedback!
I called to get information and the staff person was so knowledgeable and eager to help me. I am sure that I will rent from that site once it's time.
Business response:
We are ecstatic to hear that our staff was knowledgeable and eager to help you. We look forward to assisting you when the time comes. Thank you for considering Extra Space Storage.
So far so good, got a unit today, good customer service from Serina Greene.
Business response:
Thank you for the excellent rating, Gianni. We are glad Serina was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
I highly recommend Extra Space Storage. Not only are your belongings safe but customer service is top notch! They are very kind, personable, friendly and accommodating. I won’t go anywhere else.
Business response:
Hi Cathy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (410) 343-7056 or stop by the office if you need anything!
My experience was excellent with Extra Space. After I decided what size space I needed and signed the agreement Serina Greene went through every step on how to access my unit and taking me to the unit
Business response:
Thank you, Wanda! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (410) 343-7056 if anything comes up! Thank you for choosing Extra Space Storage.
Great customer service and very clean facility.
Business response:
Thank you for taking the time to leave your feedback, Shawanda! We're so happy to hear our manager was able to make your rental process hassle free! We pride ourselves on creating a clean environment for your storage needs. Give us a call at (410) 343-7056 if you need any future assistance.
Serina is AMAZING!!!! Hands Down!!!!!!!!
Business response:
Thanks for the awesome feedback, Greg! We work hard to meet the expectations of our customers, and we're happy to hear Serina hit the mark for you! Don't hesitate to stop by the office or contact us at (410) 343-7056 if you need anything.
Very clean. Professional service. Happy I selected this location.
Business response:
Hi Nae, your kind words are appreciated! We make it a priority to provide clean facilities and professional staff so we are glad to hear your experience reflects that. We are here to help! Please give us a call at 888-storage if anything comes up!
Extremely courteous and very helpful made my experience here delightful
Business response:
Marticus, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 769 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.