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Extra Space Storage

4.9

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Location details

2750 N Hwy 360, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9785 reviews
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PG H.'s profile image
PG H. 
rating
10 years ago

From start to finish of the rental process the staff has been very helpful. I completed the process with Keysha. She was very knowledgeable, walked me through each step, proved me options, and gave me a helpful map. This was my first experience renting storage space and she made it an awesome one. Good customer service is very hard to find these days. 

Ja'zee D.'s profile image
Ja'zee D. 
rating
10 years ago

I was very impressed with my experience at Extra Space Storage. Whitney was very helpful and patient as she walked me through the faculty showing me the space I considered renting. I appreciate her guidance as I tried to figure out the best size and location for the things I need to store. The faculty is clean and each time I have arrived, it is well lit and well maintained. Thanks for a great experience Whitney, and I look forward to doing business with Extra Space Storage. 

Chelsea G.'s profile image
Chelsea G. 
rating
11 years ago

I reserved using the Online Tool that helped me save a significant amount of money upfront and used the Call Center. The workers there were so pleasant, intelligent, I almost rather continue chatting with them - they were very cool. When going to the actual location - Jennifer and Keysha were so helpful and patient with me while I decided on the actual unit I wanted. They carefully explained everything to me. They units were clean and secure. This is my first experience with storage and I have very impressed! Outstanding j... read more

Renata L.'s profile image
Renata L. 
rating
11 years ago

I was impressed by service provided by the staff members and the cleanliness of the location. This is a great place to storage your important things for a week or a lifetime. Thank you ladies!! 

G N.'s profile image
G N. 
rating
6 years ago

When we needed 5 10x20 climate controlled units over 15 yrs ago, we contacted our closest storage place. We questioned them about exterminating, especially for rodents, & were told every month. We saw evidence of them within months, complained & put our own traps down. We also questioned how many times they were allowed to go up on rent, & were told not even every year. Instead every unit has gone up almost every 3 mos. When I complained today & were looking elsewhere, Mngr. said they had a lot of people wanting their spaces... read more

Business response:

G, we're sorry to hear about your experience. We would love the opportunity to look into this. Would you mind giving us a call at 888-STORAGE? 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 785 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.