This profile has been claimed by the business owner or representative.
2750 N Hwy 360, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
From start to finish of the rental process the staff has been very helpful. I completed the process with Keysha. She was very knowledgeable, walked me through each step, proved me options, and gave me a helpful map. This was my first experience renting storage space and she made it an awesome one. Good customer service is very hard to find these days.
I was very impressed with my experience at Extra Space Storage. Whitney was very helpful and patient as she walked me through the faculty showing me the space I considered renting. I appreciate her guidance as I tried to figure out the best size and location for the things I need to store. The faculty is clean and each time I have arrived, it is well lit and well maintained. Thanks for a great experience Whitney, and I look forward to doing business with Extra Space Storage.
I reserved using the Online Tool that helped me save a significant amount of money upfront and used the Call Center. The workers there were so pleasant, intelligent, I almost rather continue chatting with them - they were very cool. When going to the actual location - Jennifer and Keysha were so helpful and patient with me while I decided on the actual unit I wanted. They carefully explained everything to me. They units were clean and secure. This is my first experience with storage and I have very impressed! Outstanding j... read more
I was impressed by service provided by the staff members and the cleanliness of the location. This is a great place to storage your important things for a week or a lifetime. Thank you ladies!!
When we needed 5 10x20 climate controlled units over 15 yrs ago, we contacted our closest storage place. We questioned them about exterminating, especially for rodents, & were told every month. We saw evidence of them within months, complained & put our own traps down. We also questioned how many times they were allowed to go up on rent, & were told not even every year. Instead every unit has gone up almost every 3 mos. When I complained today & were looking elsewhere, Mngr. said they had a lot of people wanting their spaces... read more
Business response:
G, we're sorry to hear about your experience. We would love the opportunity to look into this. Would you mind giving us a call at 888-STORAGE?
Extra Space Storage has a 4.9 star rating with 785 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.