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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 9810 Pulaski Hwy in Middle River, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

9810 Pulaski Hwy, Middle River, MD, 21220, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9752 reviews
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Susan Antulov Knott's profile image
Susan Antulov Knott 
recommend  Recommended
3 days ago

My husband and I have been with Extra Space Storage for many years. The facility is nice and clean and Shannon and Chris are extremely helpful. 

Business response:

We are glad to hear that you have had a positive experience with Extra Space Storage. Thank you for your feedback. 

Pamela Smith's profile image
Pamela Smith 
recommend  Recommended
a year ago

Extra Space Storage representative Chris helped me exceptionally well during my crises. He presented excellent customer service. I would like to extent appreciation for a job well done. Thanks Pam S 

Business response:

Hi Pamela, thank you for recommending us. We're glad Chris helped you exceptionally well during your crises and presented excellent customer service. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  

Desiree Mabrey's profile image
Desiree Mabrey 
recommend  Recommended
a year ago

My husband and I have been renting at Extra Space since March and we have been working with Chris. He is awesome and a pleasure to work with. He hears us and does everything in his power to assist to the best of his ability. I love the facility. It’s always clean and the customer service is phenomenal. Thank you Chris and Extra Space for providing exceptional storage service to us. 

Business response:

Thank you for the kind words, Desiree. We're glad Chris has been great to work with and that you were met with a clean facility! Our team is here to serve you, so give us a call at (410) 686-8494 if you need any future assistance.  

Clayton Baker's profile image
Clayton Baker 
recommend  Recommended
a year ago

I dealt with Shannon and she was very professional and let me know about the rate raise. I would recommend this place over any other. I left prime storage in Dundalk and the 2 years I had my stuff there they never told me about price changing ( went up 6 times) and said well we sent a letter out. Well driving over the road I don’t get mail especially when I’m gone 3-6 months at a time. Well when I started putting my stuff inside my unit at extra space my unit was clean like literally smelt like it was mopped I was amazed. Im... read more

Business response:

Clayton, Thank you for taking the time to share your positive experience with Shannon and Extra Space Storage! We're glad to hear that you found our customer service to be professional and appreciated the transparent communication about rate changes. It's also great to know that you were impressed with the cleanliness of your unit. We strive to provide a clean and well-maintained environment for our customers. We appreciate your recommendation and we're sorry to hear about your previous experience at another storage facility... read more

Miranda Jones-Corbin's profile image
Miranda Jones-Corbin 
recommend  Recommended
a year ago

Thanks Chris at the Pulaski Hwy location for your services. You have always been professional, knowledgeable, and willing to assist when I had any questions or concerns. This location is always clean. Th 

Business response:

Thank you for the kind words, Miranda. We're glad Chris from our Middle River location has been professional, knowledgeable, and as helpful as can be! Our team is here to serve you, so give us a call at (410) 686-8494 if you need any future assistance.  

Lisa Diaz Stone's profile image
Lisa Diaz Stone 
recommend  Recommended
2 years ago

customer service is very nice and helpful. thank you for all your help 

Business response:

Thank you for the kind feedback, Lisa. We're glad our team was nice and able to help! Our team is here to serve you, so give us a call at (410) 686-8494 if you need any future assistance.  

Richard Kuhl's profile image
Richard Kuhl 
recommend  Recommended
2 years ago

the young man that I deal with on the route 40 East above Middle River road his name is Chris he is excellent he has been there throughout my experiences with extra storage I trust him totally he always gets back to me very quickly he takes care of every issues that I've ever had I would recommend him to all my friends and extra storage he's very respectful and he needs to be kept on your company for a long time cuz he's very good for you and I hope you take a customer's recommendation and do so thank you for your time and y... read more

Business response:

Thank you, Richard, for recommending us! It's wonderful to hear you had a positive experience with us and that Chris from our Middle River location was respectful and able to take care of your storage needs! We want you to know that we are here to assist you with any further storage needs! Give us a call at (410) 686-8494 if anything comes up! 

John W Creese's profile image
John W Creese 
recommend  Recommended
2 years ago

Chris at the office was extremely helpful. Highly recommend. 

Business response:

Hello, John. Thank you for the 5-star review! We're so happy Chris could help. Please stop by the office or give us a call if there is anything else we can do for you! 

Linda Kolbe Kalendek's profile image
Linda Kolbe Kalendek 
recommend  Recommended
2 years ago

Very clean, easy accessibility, and secure. Wonderful staff also. 

Business response:

Thank you for your feedback, Linda Kolbe! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 752 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.