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Extra Space Storage
- Self Storage
- Dallas, TX
About this business
Location details
10740 Garland Rd, Dallas, TX, 75218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat property and managers
Business response:
Hi Craig!Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (214) 328-7800 or stop by the facility!
RecommendedThe manager and staff at the location I used on Garland road as extremely helpful in guiding me in the size of the unit I needed to a no contact transaction. Fast and helpful two great qualities in customer service.
Business response:
Hi Karie, Thank you for recommending Extra Space! We are so happy to hear our team from our Garland Rd location was extremely helpful in selecting the perfect size unit for your needs! We value you as a customer and are here to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything!
RecommendedMine has a great manager, a great location, and a good selections of storage units available. My only con with ESS, as well as, other competitors is that they don't care if you're a long term customer, because they don't want long term, thus they constantly raise your rates every 4-6 months!
Business response:
Hi Michael. Thank you for taking the time to leave your feedback. We will make sure to review your thoughts internally. We're always here to help at 888-storage if you have any questions or need assistance with your rental.
RecommendedEasy process. Safe and clean.
Business response:
Thank you Natalie Nixon! We pride ourselves on keeping our self storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Stop by the office if you need anything!
RecommendedGreat staff good rates... Will. Call. You work out options. Great place PTL!
Do not use. We parked our camper and after 3 days came to find it had been broken into. We felt as if we had to lead the charge in what to do because management was not proactive. No apologies were given, instead it was commented from management "we have break in's happen all the time" and "the security cameras just don't reach to your assigned parking spot". We choose ESS due to the brand name and assuming our belongings would be kept safe versus choosing another "ma & pa" facility. We were wrong. We've reached out to this ... read more
Business response:
Hi Ashley, we consider security our top priority and are very sorry to hear about your experience. We appreciate you taking the time to share your experience and we value your feedback. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We value you as a customer and would love the opportunity to look into this. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (214) 328-7800?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 727 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.